Patient Account Registrar (Days - 12hr)

Committed to Delivering Compassionate, Quality Care to Patients

Join an award-winning team of dedicated professionals committed to our core values of quality, compassion, and community! Southern Regional Medical Center, a member of Prime Healthcare, offers incredible opportunities to expand your horizons and be part of a community dedicated to making a difference.

Southern Regional Medical Center is a non-profit, 331-bed full-service hospital serving the residents of Clayton County and southern crescent metro Atlanta communities. The hospital offers a complete line of services including Senior Care and Senior Behavioral Health Services; Emergency Services; Heart and Vascular; Advanced Imaging; Laboratory; Neuroscience Services; Rehabilitation; Sleep Diagnostic Center; Surgery/Robotic Surgery; Wound Care; and Women's Health Services, including a Level III NICU. The hospital is certified accredited as a Chest Pain Center and Primary Stroke Center. Learn more at southernregional.org.

We are an Equal Opportunity Employer and do not discriminate against applicants due to veteran status, disability, race, gender, gender identity, sexual orientation, or other protected characteristics. If you need special accommodation for the application process, please contact Human Resources. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

We are seeking a Patient Account Registrar (Days - 12hr), internally referred to as our Patient Access at Southern Regional Medical Center, a member of Prime Healthcare at Riverdale, Georgia. A Patient Account Registrar in a hospital is responsible for managing patient information and facilitating the admission process. They serve as a crucial link between patients and the healthcare system, ensuring a smooth administrative process.

Shift's Available: Days

Employment Type: Full Time

Hours: 12 hour

Essential Duties and Responsibilities (includes, but not limited to):

Collect and verify personal and medical insurance information from patients for patient registration
• Assist patients in scheduling appointments and coordinate with healthcare providers
• Provide medical information about hospital services and address patient inquiries
• Accurately enter patient data into electronic healthcare systems (what system?)
• Assist with medical billing inquiries and verify medical insurance coverage

Before we go any further, we do have some deal-breakers. You must have:

• Customer Services experience required
• High School Graduate or GED Equivalent Required (effective 4/1/14 for all new hires)

Additional Required Knowledge, Skills & Abilities:

• Effective written and verbal communication skills
• Ability to multi-task, prioritize needs to meet required timelines
• Analytical and problem-solving skills

It will be great if you also happen to have these qualifications but not required:

• Previous hospital experience as an admissions representative
• Knowledge of medical terminology

As we all know, compensation isn't just the salary. Here are some of the benefits of working at Prime Healthcare):

• health, dental, and vision insurance options
• paid vacation, sick time and holidays
• bereavement leave, FMLA and other leave options
• employer 401K options
• secondary insurance options
• tuition reimbursement options
• life, disability, and other insurance options
• many other amazing benefits

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