Inside Sales Representative I

As an IMS Inside Sales Representative at STERIS, you will manage sales and Customer activities in an assigned Inside Sales territory.You are expected to achieve maximum sales profitability, growth and account penetration by building relationships, understanding Customer needs, selling the Instrument Management Services (IMS) portfolio of services and products, and prospecting revenue opportunities.

This is a Hybrid role with the requirement of working onsite in our Birmingham, AL office 3 days per week (MWF).

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  Collaborate with field sales and sales support teams to identify and close new business.

  
  
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  Partner with field service teams assigned to territory including facilitating introductions with Customers.

  
  
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  Attend Customer training events throughout the year such as Customer Learning Seminars.

  
  
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  Responsible for providing the quarterly business reviews, proactive maintenance inspections, departmental evaluations, and in-services to accounts in territory either virtually or in person.

  
  
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  Update the CRM system as required to document Customer information, sales activities, purchase orders.

  
  
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  Resolve Customer service issues such as tracking down delayed repairs and billing issues and escalate as needed.

  
  
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  Develop relationships with chapters of industry groups and GPOs within the territory.

  
  

Required

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  High School diploma

  
  
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  Ability to travel overnight up to 25%

  
  
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  Industry certifications such as IAHCSMM, AORN, CCSVP, SGNA preferred (or able to obtain in first year of employment)

  
  
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  Must be able to be compliant with hospital/customer credentialing requirements

  
  

Preferred

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  Bachelor's degree

  
  
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  1 year of sales experience

  
  

We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future.

Here is just a brief overview of what we offer:

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  Base Salary + Incentive Compensation Program

  
  
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  Cell Phone Stipend

  
  
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  Robust Sales Training Program

  
  
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  Paid Time Off +9 Corporate Holidays Per Year

  
  
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  Excellent Healthcare, Dental, and Vision Benefits

  
  
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  Healthcare and Dependent Flexible Spending Accounts

  
  
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  Long/Short Term Disability Coverage

  
  
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  401(k) with a Company Match

  
  
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  Parental Leave

  
  
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  Tuition Reimbursement Program

  
  
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  Additional Add-On Benefits/Discounts