Business Review Strategist

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

The Business Review Strategist will bring together teams from across Docusign organizations and functions to help us deliver incredible products to our customers. This individual is one who strives to efficiently align cross-functional collaborators, has a keen business sense, sound judgment, and is comfortable sifting through data sets in a structured manner. This role will be instrumental in analyzing trends, and works seamlessly across organizational lines. The Business Review Strategist is a creative problem-solver, even in the face of more complex, or larger-scale deliverables. This individual will be able to tell a story based on data to ensure the team plays a critical role in getting Docusign's products into the hands of our customers.

This position is an individual contributor role reporting to Vice President, Product Technology Strategy & Operations.

Responsibility

• Take the lead in analyzing product trends and is able to view them in context, holistically across marketing, sales, product, engineering, etc.
• Develop and run efficient business reviews at the appropriate cadence in the overall product lifecycle, connecting operating lines between functions, and developing decision making frameworks
• Provide a neutral perspective and drive key business and product decisions to be made cross functionally among senior leadership teams
• Deliver influential and impactful presentations and other communications that lead to better functional and cross-functional understanding and alignment on objectives and path forward
• Drive written and verbal communications around the launch of the Business Review framework, how it intersects with the overall product lifecycle, and highlights product and business insights, decisions needed, and aligned path forward in a clear and concise manner to a wide range of partners across functions
• Identify complex problems and issues across the organization and define/lead programs and processes to solve them
• Influence and advise team members, critical collaborators and executive management across organizations to act and drive programs to completion
• Establish and lead operating processes and tools for effectively managing the organization
• Champion quick and effective decision making, and hold self and team members accountable for reaching goals

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

Basic

• 8+ years related business experience
• Bachelor's degree
• Experience working in management consulting, product management and strategy, analytics, or product operations
• Experience working with data visualization tools including Tableau
• Experience working with product and engineering teams

Preferred

• Bachelors or Masters Degree in Data Analytics or related field
• Six Sigma "Black Belt" and effortlessly applies this ideology to ongoing business priorities
• Experience analyzing data via SQL, Excel, Python
• Business experience related to strategy, operations or analytics
• Able to influence without authority, is able to tell a story based on data in order to bring others along in their vision
• Excellent written and verbal communication skills
• Adaptable to changing conditions, e.g., evolving or new business processes, technologies, other tools, standards, ways of working, etc.

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

California: $134,900.00 - $216,975.00 base salary

Illinois: $129,000.00 - $182,250.00 base salary

Washington: $129,000.00 - $190,550.00 base salary

This role is also eligible for the following:

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
• Stock: This role is eligible to receive Restricted Stock Units (RSUs).

Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

Applicant and Candidate Privacy Notice

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

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