Corporate Quality Manager - Paper Mills

* Lead quality and technical alignment from containerboard manufacturing through corrugating, converting, and finished-box performance with respect to paper quality.
* Provide customer feedback to mill teams on linerboard and medium quality.
* Partner with corrugated plants to improve corrugator runnability and combined-board performance.
* Coordinate investigation of paper- and board-related complaints using mill, corrugator, converting, and customer data to determine root cause and corrective action.
* Coordinate specifications for linerboard and medium.
* Analyze nonconforming material, customer claims, roll performance, combined-board test results, and finished-product trends to identify systemic improvement opportunities.
* Support mill trials at box plants through documented test plans and on-site monitoring when required.
* Conduct quality-system and process audits at paper mills and corrugated plants; share best practices and verify corrective-action effectiveness.
* Provide technical support for key customer service calls.
* Deliver training on paper properties, corrugating fundamentals, combined-board testing, defect recognition, troubleshooting, and specification compliance.
* Work in conjunction with GBP Corporate Continuous Improvement (CI) team to establish quality focused CI techniques and strategies as part of GBP culture.
* Oversee relevant corporate quality applications and reporting tools from a business perspective.
* Assist with internal audits for BRCGS-certified sites and provide backup support for the Product Safety & Quality Compliance Manager.

* Five or more years of experience in a paper mill or corrugator box plant.
* Working knowledge of containerboard manufacturing and corrugated converting processes, including the interaction between paper properties and corrugator performance.
* Ability to communicate technical findings clearly to mill operations, corrugated operations, sales, customers, and suppliers.
* Proficiency with Microsoft Word, PowerPoint, and Excel.
* Ability to work safely in paper mills, corrugated manufacturing environments, and to traverse stairs and ladders.

In addition, the ideal candidate will have:

* Experience with linerboard, medium, combined-board, and finished-box testing; familiarity with TAPPI, ASTM, ISTA, or equivalent industry test methods.
* Practical knowledge of laboratory conditioning, sampling, calibration, measurement-system control, and test-equipment operation.
* Knowledge of quality-management systems, product safety, regulatory requirements, and audit practices.
* Bachelor of Science in paper science, chemical engineering, mechanical engineering, or packaging.