Case Manager

Volunteers of America-Greater New York (VOA-Greater New York) is a leading anti-poverty organization serving neighbors in need across New York City, Northern New Jersey, and Westchester. Through 70+ programs, we support over 35,000 adults and children each year, including individuals experiencing homelessness, survivors of domestic violence, youth aging out of foster care, veterans, seniors, and children with developmental delays.

Our staff are at the heart of this work, creating meaningful change every day. If you're passionate about making a difference and joining a mission-driven team, we invite you to explore this opportunity.

We are currently seeking qualified candidates for the following position:

Position: Case Manager

Make a Difference in the Lives of Veterans!

Are you passionate about helping others achieve stability and independence? As a Case Manager, you'll help formerly homeless veterans build on their strengths, access essential services, and work toward their personal goals.

About Commonwealth Veterans Residence

Commonwealth Veterans Residence is a single-room occupancy (SRO) program providing permanent supportive housing to formerly homeless veterans, including individuals with behavioral health challenges.

Learn more about our programs: https://www.voa-gny.org/service/permanent-supportive-housing/

Location: Bronx, NY 10472

Minimum Qualifications

• Associate's degree or 60 college credits in a human services field; or a high school diploma or GED with two years of relevant shelter experience.
• Strong verbal and written communication skills, including basic computer proficiency.

Case Manager Principal Responsibilities

• Manage the client intake and assessment process to orient the client to the program and produce a comprehensive assessment of client service needs.
• Develop with the client a mutually agreed-upon individual service plan reflecting assessment findings goals. Update the plan with the client as required.
• Meet regularly with the client to assist him/her in obtaining needed services/benefits to achieve their individual service plan goals. Provide supportive counseling to strengthen his/her ability to make appropriate life decisions.
• Document case management activities in accordance with agency and funder guidelines and procedures. Collect service data and participate in evaluation and quality assurance activities.
• Perform other related duties as requested.

The position may also include supervision of direct care staff.

Benefits

We offer a comprehensive benefits package designed to support your health, well-being, and professional growth. Full-time employees enjoy:

• Medical, Dental & Vision Coverage
• Prescription Coverage
• Life Insurance
• Retirement Plan
• Tuition Reimbursement
• Paid Time Off, including a Paid Birthday Holiday

And much more!

To learn more about our staff, culture and much more, copy and paste our website link into a browser: https://www.voa-gny.org/our-staff-and-culture/

VOA-Greater New York is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories. Apply today!