Shared Services Specialist

SSP America operates a diverse portfolio of restaurants, bars, and cafes in airports across the country. At JFK Airport, our restaurant portfolio includes Shake Shack, Brooklyn Rebel, True Burger, Irving Farm, Jacob's Pickles, Le Grand Comptoir, and many more!

We're looking for an organized, detail-oriented Shared Services Specialist to provide administrative and operational support to our airport teams. This role plays an important part in keeping day-to-day operations running smoothly by assisting with employee onboarding, airport credentialing, uniform distribution, recordkeeping, and general office administration.

Job Duties May Include:

• Provide general administrative and clerical support to airport operations and management teams.
• Organize, maintain, and file employee records, paperwork, and other important documentation.
• Serve as an authorized SSP America representative for airport badging and credentialing, including coordinating new employee airport access, parking credentials, etc.
• Distribute employee uniforms and maintain accurate records of uniform inventory and distribution.
• Order and maintain office supplies and other necessary materials.
• Assist with maintaining organized office records, tracking documentation, and completing various administrative projects.
• Distribute daily reports to management team.
• Provide general support to the greater HR and operations teams as needed.
• Other duties as assigned.

Other Skills & Requirements:

• Minimum of 1 year of administrative, clerical, or office support experience.
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks and deadlines.
• Proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
• Strong written and verbal skills.
• Ability to handle confidential employee information with professionalism and discretion.
• Comfortable working independently while also supporting a fast-paced, team-oriented environment.