Associate IT Security Analyst
 Presbyterian Healthcare Services | |
life insurance
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 United States, New Mexico, Albuquerque | |
| 1100 Central Avenue Southeast (Show on map) | |
 Nov 03, 2026 | |
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Location Address: 9521 San Mateo NE Albuquerque, NM 87113-2237Compensation Pay Range: Minimum Offer $0.00 Maximum Offer $0.00 Now Hiring: Associate IT Security AnalystSummary: The IT Security Analyst Associate performs daily identity and access administration activities across supported applications and directory services. This position fulfills approved access requests, troubleshoots routine account issues, maintains accurate operational records, and contributes to process improvements. The analyst follows established security standards and approval requirements, escalating complex issues and exceptions to appropriate resources.Essential Responsibilities oAccount and access administration: Create, modify, disable, and maintain accounts and approved access for employees, contingent workers, providers, students, and other authorized users. Process onboarding, transfers, name changes, terminations, and reinstatements. oSystems and application support: Administer approved access across Active Directory, SailPoint ISC, Epic, Citrix, servers, and shared folders, and various other applications. Support privileged accounts, bulk provisioning, and Epic Data Courier activities as trained and authorized. oRequest fulfillment and troubleshooting: Manage ServiceNow requests and incidents, verify approvals, document actions, and communicate status. Resolve routine account, permissions, password, MFA, and VPN issues, escalating complex problems appropriately. oSecurity and documentation: Follow identity verification, confidentiality, and least-privilege requirements. Maintain accurate operational records, procedures, and control evidence, and escalate access discrepancies or security concerns. oContinuous improvement and coverage: Participate in cross-training, knowledge sharing, process improvements, and implementation of approved access workflows. Provide team coverage and on-call support following appropriate training, and perform other duties as assigned. Associate degree in related technical/business area plus 0-2 years of experience in IT. 3 years additional experience can be substituted in lieu of degree Requires basic knowledge of information systems and knowledge of current theories and practices in the identity and access management. Type of Opportunity: Full time Job Exempt: Yes Job is based: Reverend Hugh Cooper Administrative Center Work Shift: Days (United States of America) Responsibilities: Under direct supervision, responsible for timely provisioning of accounts that includes creation, modification and inactivation of accounts for employees and contractorsProvides implementation support for software components of low complexity. Uses basic analytical and problem-solving skills as well as an understanding of the business and systems to resolve problems with access to production applications. Contributes to the implementation of new security initiatives Ability to accurately triage and analyze low complexity customer requests and resolve or escalate customer requests in an efficient and timely manner. Aids with external and internal audit efforts by providing accurate user account information and process documentation. May be assigned to the call rotation once trained and competency is achieved. Supports tasks associated for projects, testing, documentation. Qualifications: May provide training to other team members. All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits. Wellness Why work at Presbyterian? About Presbyterian Healthcare Services Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans. AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses. We're Determined to Support New Mexico's Well-Being | Presbyterian Healthcare Services | |