Transportation Specialist

Job Description/Tasks/Responsibilities

• Responsible for working with customers and EnergySolutions personnel to resolve transportation issues and needs for the approval of EnergySolutions customers and Hittman shipments. Administers the Hittman customer portal process for all Hittman shipments and updates the Hittman transportation system within the Trimble management system (TMW). Develops strong relationships with Business Development and existing customers.
• Acts as a liaison between the customer and EnergySolutions, Operations, Compliance, Shipping & Receiving and Business Development organizations to ensure issues related to Hittman transportation profiling and acceptance are resolved in a timely manner.
• Analyzes processes and identifies areas for improvement.
• Formulates policies and operating practices for Hittman customer service.
• Maintains and organizes all information and documentation related to transportation via utilization of EnergySolutions Customer Portal (Customer Portal) and the Trimble management system (TMW).
• Advises on Hittman capacity issues and systems issues (TMW and Oracle).
• Supplies expert advice to customers and EnergySolutions personnel regarding the Customer Portal. Fields questions, creates new user accounts granting system access to Customer Portal and provides training on the system.
• Provides Customer Portal support, processing and elevating questions through EnergySolutions Service desk.
• Works closely with IT personnel to improve software for Customer Portal as new processes are added.
• Responds to technical questions and information from customers regarding shipments. Evaluates whether the transportation information is within the parameters of the customer profile, contract, permits, and regulations.
• Reviews shipments, confirms required information and provides approved schedules to Shipping & Receiving. Contacts customers as necessary to update information or revise profiles as needed to approve shipments. Negotiates shipping capacity with customers.
• Develops and maintains strong relationships with Business development and existing customers. Interprets and understands customer needs and ensures customer requirements are met. Understands, in broad terms, customer contracts and business planning activities to ensure contract work is accomplished successfully.
• Performs other duties as assigned

Job Requirements/Skills

• Working Knowledge of applicable Department of Energy (DOE), Nuclear Regulatory Commission (NRC) and Department of Transportation (DOT) regulations
• Familiarity with transportation streams received at Hittman.
• Cognizant of Subject Matter Experts at ES Portal and TMW
• Strong written and verbal communication skills
• Effective problem solving skills
• Ability to be a team player
• Intermediate proficiency with Microsoft Office products

Physical/Mental Requirements and Working Conditions

• Ability to sit, stand, and walk
• Ability to perform highly repetitive motions with fingers, hands, wrists, and shoulders
• Ability to effectively communicate; speaking, reading, understanding, writing and hearing clear English; pass audiogram in hearing conservation program as required by location
• Basic math and computer skills
• Ability to work inside an office
• Ability to work alone, work with others, and interact with the public
• Ability to perform under deadline pressure
• Ability to understand and follow basic instructions and guidelines

EnergySolutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Apply Online at: jobs.energysolutions.com