Learning and Development Specialist

The ideal candidate will have 2-3 years of corporate learning and development experience, with an emphasis on instructional design and LMS administration and governance. This position will serve as the primary enterprise administrator for Pathways, design digital and instructor-led learning solutions, own New Hire Orientation from end to end, and support other organization-wide L&D programs and systems.

We are looking for someone who is driven, self-motivated, technically confident, and able to work independently while managing multiple projects and competing priorities in an extremely fast-paced environment. Strong organization, communication, stakeholder partnership, and follow-through are essential. If you're ready for meaningful ownership and a role that combines learning design, technology, program administration, and continuous improvement, we would love to hear from you!

The Learning & Development Specialist supports the design, administration, and delivery of enterprise learning and development programs and systems. This position serves as the primary enterprise administrator for Pathways, LSS's learning management system; owns New Hire Orientation from end to end; designs and develops assigned learning solutions; and administers designated employee surveys. The role partners with subject matter experts, HR colleagues, and organizational stakeholders to deliver effective learning solutions and maintain reliable learning systems, processes, and data.

Compensation for this role will be between $63,450-$70,500.

What we offer you:

• All employees have access to childcare assistance, discounts on events and services, an employee assistance program, financial counselling, a wellness program, and UKG Wallet which allows you to access your payroll dollars before payday!
• Employees working 30+ hours a week have access to medical, dental, life, vision, 403(b) plan with a match, and other ancillary plans.
• Generous PTO plan that includes paid holidays and float days.
• Paid training during your orientation and throughout your employment.
• Opportunities to grow your career at LSS within our 24+ different services.
• A diverse workplace with an outstanding reputation for putting the people served and employees first.
• An ALIVE Workplace that is Supportive, Positive, Healthy and Fun!

Qualifications:

• Bachelor's degree in Instructional Design, Learning Experience Design, Educational Technology, Adult Learning, Training and Development, or a closely related field and 2+ years of relevant professional experience; or a recognized professional certification such as CPTD or APTD with 4+ years of progressively responsible learning and development experience.
• Demonstrated experience designing and developing effective digital and instructor-led learning materials using tools such as PowerPoint, Articulate 360, or comparable development platforms.
• Hands-on experience administering a learning management system, including course or program setup, assignments, learner support, reporting, and learning records.
• Experience partnering with subject-matter experts and organizational stakeholders to develop or improve learning solutions.
• Demonstrated ability to independently manage multiple projects, recurring responsibilities, timelines, and stakeholder commitments.
• Strong written and verbal communication skills, including the ability to facilitate learning and lead stakeholder meetings.
• Demonstrated ability to analyze, organize, and communicate learning, survey, or program data.
• Strong digital fluency and ability to learn, administer, troubleshoot, and improve enterprise technology platforms.
• Strong organizational and time-management skills with demonstrated follow-through in managing competing priorities and deadlines.

Lutheran Social Service of Minnesota is a dynamic social service organization serving children, youth and families, people with disabilities, older adults, and military veterans. Trustworthiness is a value and strength shared by our employees and recognized by the communities we serve. We offer an Alive Workplace (Supportive, Positive and Fun) and careers that challenge, energize, and reward employees. Consider joining us!