Support Services Coordinator (Radiology)

Summary of Position:

Bring organization, initiative, and exceptional service to a team supporting hospital operations.

MedStar Health is seeking an Administrative and Operations Coordinator to support Imaging Services. Working under direct supervision, you'll coordinate service requests, support departmental projects, and keep essential administrative processes moving forward.

If you enjoy solving problems, organizing details, and connecting people with the resources they need, this opportunity offers a meaningful way to contribute to a hospital environment.

Primary Duties and Responsibilities:

• Coordinate service requests: Respond to incoming calls, identify needs, dispatch requests to the appropriate team, and promptly refer emergencies to supervisors.

• Connect teams and vendors: Serve as a liaison between assigned departments, hospital staff, and external vendors; schedule service visits and follow through on outstanding requests.

• Support departmental projects: Assist with project coordination, execution, and implementation, helping teams meet priorities and improve workflows.

• Keep information accurate and accessible: Maintain databases and work order tracking systems, enter service information, and compile reports, metrics, and key performance indicators.

• Manage supplies and inventory: Coordinate ordering, receiving, quality checks, and distribution of equipment, parts, and supplies; resolve discrepancies and returns.

• Assist with budgets and planning: Support budget preparation and monitoring, equipment requests, and departmental planning activities.

• Organize meetings and communications: Prepare presentation materials, record meeting minutes, and distribute reports and follow-up information.

• Contribute to quality and service improvement: Support departmental procedures, collaborate across teams, and uphold quality, safety, and regulatory standards.

Minimal Qualifications:

Required:

• • High school diploma or GED.

  • Knowledge of computers and software, including advanced Microsoft Word and Excel skills.

  • Excellent communication and customer service skills.

Preferred:

• Bachelor's degree.

• Three or more years of experience at a comparable level.

• Project Management Professional (PMP) or Certified Associate in Project Management (CAPM) certification.

• Knowledge of database management.