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Certified Medical Assistant, Family Healthcare, Day Shift, Full Time

Rochelle Community Hospital
$20.64 - $28.35 - Pay Based On Experience, Paid Time Off, Paid Holidays, Paid Sick Leave, Shift Premiums, Health, Vision and Dental Insurance (eligible 1st of month after hire date), Company Paid Life & Disability Insurance, 401(k) Plan + Company Match, F
United States, Illinois, Rochelle
900 North 2nd Street (Show on map)
Oct 26, 2026
About Us Located 25 miles south of Rockford and 75 miles west of Chicago, Rochelle Community Hospital has been a cornerstone of the Rochelle community for over a century. As a critical-access hospital, our staff provides state-of-the-art emergency care, diagnostic testing, home healthcare resources, rehabilitation, occupational health, inpatient care, and surgery, as well as a variety of other outpatient services. At Rochelle Community Hospital, quality care isn't just our job, it's our passion. We strive not only to deliver the highest quality and value to our patients, but also to our physicians and staff. As a member of our team, you can expect to work alongside our team of highly trained staff and administrators as we set out to create a higher standard of healthcare for our community. Application Process ALL RESUMES AND APPLICATIONS NEED TO BE SUBMITTED THROUGH ILLINOISJOBNETWORK.COM TO BE CONSIDERED. Please be advised that your application is not complete until you fill out, sign, and submit an Application for Employment for a specific position for which Rochelle Community Hospital is actively recruiting. Your application must reflect that you possess the required qualifications for the position. No sponsorships available. Position Summary:The Certified Medical Assistant (CMA) provides both administrative and clinical support to ensure efficient operation of the Rural Health Clinic (RHC). Responsibilities include patient registration, scheduling, obtaining vital signs, preparing patients for examination, assisting with procedures, and documenting care in the electronic medical record (EMR). The CMA performs delegated clinical tasks under the direction of a licensed provider and supports the delivery of safe, high-quality, patient-centered care in accordance with applicable federal and state regulations, including Rural Health Clinic Conditions for Certification (42 CFR 491) and CLIA-waived testing requirements. Duties and Responsibilities: Clinical Responsibilities: Prepares patients for examination by obtaining and documenting vital signs, height, weight, medical history, and reason for visit. Assists providers with routine and specialty examinations and in-office procedures. Performs specimen collection as directed. Performs CLIA-waived testing (e.g., urinalysis, rapid strep, rapid influenza) in accordance with established protocols. Performs electrocardiograms (EKGs) as ordered by the provider. Performs respiratory testing (e.g., pulse oximetry, peak flow/PFT as applicable) and administers nebulized medications as ordered. Administers immunizations and injectable medications as ordered by the provider and in accordance with policy. Maintains and updates patient medical records, including medications, allergies, and health history. Prepares and maintains exam and treatment rooms, ensuring cleanliness and appropriate supply levels. Administrative Responsibilities Greets and registers patients for scheduled appointments in a professional and courteous manner. Answers telephone calls, schedules appointments, documents patient messages, and routes information appropriately. Does not provide medical advice or recommend treatment. Initiates and manages prior authorizations for referrals, diagnostic testing, and medications per payer guidelines. Ensures accurate entry of patient demographic into the EMR. Documents clearly, concisely, and accurately in the medical record. Regulatory Compliance Performs duties in accordance with Rural Health Clinic Conditions for Certification (42 CFR 491). Adheres to CLIA-waived testing requirements, including proper documentation and quality control processes. Quality & Patient Experience Provides compassionate, patient-centered care and service. Promotes efficient patient flow and clinic operations. Safety & Risk Management Maintains a safe environment for patients, staff, and visitors. Annual Requirements Current CPR certification. Completion of continuing education per certification requirements. Completion of annual employee health requirements. Participation in required department meetings. Completion of assigned training modules (e.g., HealthStream). General Hospital Expectations The Joint Commission requires healthcare organizations to establish and enforce strict standards of behavior to ensure a safe, respectful, and high-quality care environment. Participate in quality improvement initiatives, performance improvement activities, departmental meetings and organizational meetings as required. Maintain required training and/or education per hospital guidelines. Legal Right to Practice; credential, licensure, certification, membership HealthStream Modules Follow and maintain all employee health and safety policy, including hygiene and hazard mitigation while on duty. Adhere to all safety protocols, including utilizing proper lifting techniques and asking for assistance when loads exceed individual capacity and follow any required protective equipment (PPE) for peers, patients and community. Promptly report safety issues such hazardous conditions, job-related injury or illness, and seek guidance or treatment. Follows all professional standards, policies, procedures, best practices, clinical protocols of federal/state/local requirements and regulatory organizations. Maintains strict confidentiality of patients, records, financials, department and hospital information applicable to HIPAA and law/policy. Portrays professional, positive, caring, high-quality, safe and kind experience for visitors, patients, physicians and staff. Supports and promotes an environment conducive to Standards of Behavior, Mission, Vision and Values of the hospital. Other duties as assigned within scope of job and organization. Position QualificationsPOSITION QUALIFICATIONSEducation: High School diploma or GED certification. Graduate of an accredited medical assistant program. Licensure/Certification or credentials: Credentialed by one of the following: Certified Medical Assistant (CMA) - American Association of Medical Assistants Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association National Certified Medical Assistant (NCMA) - National Center for Competency Testing Experience Level: Previous medical office or outpatient clinic experience preferred. Skills & Competency: Ability to obtain accurate patient histories and vital signs. Basic knowledge of clinical procedures and medical terminology. Strong computer skills and EMR proficiency. Excellent written and verbal communication skills. Strong organizational and time management skills with attention to detail. Ability to multitask and prioritize in a fast-paced environment. Ability to establish and maintain effective working relationships. Willingness to learn and adapt to new processes and responsibilities. Physical Demands/Work Environment Typical Working Conditions: Fosters collaboration, interaction, open communication, and employee well-being, leading to excellent patient care and job satisfaction. Working in hospitals/clinics involves interacting with patients-other staff-providers-public, etc. and exposure to communicable disease, bodily fluids, medicinal preparations, cleaning fluids, medical waste, radiation and other hazardous conditions common to the healthcare environment. Frequent interaction with patients, providers, staff, and the public. Work may involve periods of high activity and multitasking. Infection Prevention & Control: Ensures proper cleaning and disinfection of equipment and clinical areas. Disposes of biohazardous materials according to established protocols. Supports infection prevention practices and compliance within the clinic. Physical Demands/Activities: The ideal candidate must be able to perform essential job functions and complete all physical requirements of the job with or without reasonable accommodation. Collaboration is constant. Staff must frequently communicate with patients, doctors, nurses, technicians, other staff, administrative personnel and outside customers. Communication- Ability to accurately, clearly and effectively exchange information, ideas, and feedback with diverse teams, patients, community, visitors, medical staff and clients. Strong written and interpersonal skills, with an openness to adapting communication methods to ensure team accessibility and excellent patient care Exertion- Medium Work- Exerting up to 35 pounds of force occasionally to move objects including human body, and/or up to 25 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. If exert beyond 50 lbs must use proper techniques and assistance tools. Mobility- Constant standing, walking, bending, stooping and reaching. You must be able to maneuver in small examination rooms and push wheelchairs. Sensory Abilities- Normal or corrected vision and hearing are needed to read medical charts, operate equipment, assess patient conditions (through observation or vital signs), and listen to instructions Dexterity- Operate clinical and office and other equipment as needed. Direct patient contact with potential exposure to healthcare hazards.