Product Manager, North America Cross Border Strategy

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you.

Job Description

Role Summary:

Cross Border is a key pillar of Visa's 2030 strategy, and the North America Cross Border team defines and executes strategies that drive sustainable travel and e-commerce payments volume and revenue growth. Because this work spans multiple areas of the business, the team collaborates closely with global and regional functions to address complex market and execution challenges.

The Product Manager will help unlock international travel spend by supporting growth initiatives across issuers, merchants, and consumers. A primary focus will be expanding Visa Destinations (destinations.visa.com), Visa's direct-to-consumer travel platform that connects cardholders with relevant offers and experiences in priority destinations worldwide.

The successful candidate will translate cross-border travel and spend insights into innovative, actionable strategies that strengthen Visa's travel value proposition, deepen engagement, and influence cardholder preference. Drawing on market insights, customer analytics, and competitive intelligence, the candidate will help develop and execute strategies spanning products, loyalty, offers, benefits, and priority customer segments. This role will collaborate extensively with global and regional teams to align initiatives with Visa's broader goals and drive commercial impact and sustainable long-term growth.

The successful candidate will help translate cross-border travel and spend insights into actionable strategies that strengthen Visa's travel value proposition, deepen cardholder engagement, and influence preference. Using market insights, customer analytics, and competitive intelligence, the candidate will help shape and execute strategies across products, loyalty, offers, benefits, and priority customer segments.

Specific Responsibilities:

• Support the development and execution of the Visa Destinations strategy, roadmap, and commercialization agenda across priority markets and corridors
• Analyze cardholder spend, travel patterns, market trends, merchant performance, and competitive activity to identify growth opportunities and inform program priorities
• Support engagement with issuers, merchants, and partners to advance program development and activation
• Create executive and client presentations, enablement materials, and other commercialization assets
• Manage cross-functional workstreams, project plans, milestones, risks, dependencies, decisions, and stakeholder communications
• Monitor program and partner performance, identify opportunities for optimization, and synthesize findings into clear recommendations

Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications:

• 5 or more years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced Degree (e.g., Master's, MBA, JD, MD) or 0 years of work experience with a PhD.

Preferred Qualifications:

• 6 or more years of work experience with a Bachelor's Degree or 4 or more years of relevant experience with an Advanced Degree (e.g., Master's, MBA, JD, MD) or up to 3 years of relevant experience with a PhD.

• 3 or more years of work experience with a Bachelor's Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD)

• Experience in payments, financial services, strategy, product, analytics, consulting, travel, commerce, or a related field*

• Strategic and analytical thinking with a strong attention to detail that leverages multiple sources of information*

• Strong team player with a willingness to collaborate across levels and functions in a matrixed environment*

• Self-starter with the ability to take initiative, manage multiple projects, and drive them forward to completion.

• Curious and driven, always seeking to learn, improve, and innovate in all aspects of the role.

• Excellent communication skills, with the ability to present findings and recommendations to executives effectively and confidently.

• Proficient and ideally a power user of spreadsheet and presentation tools.

Information for US Applicants

Work Hours

Varies upon the needs of the department.

Travel Requirements

This position requires travel 5-10% of the time.

Mental/Physical Requirements

This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer