Compliance Specialist

Salary: $65,000 - $75,000 a year

Position Summary

The Compliance Specialist reports directly to the Compliance Officer and supports the implementation and daily operations of the agency's Compliance Program. This role executes compliance activities that help ensure agency operations adhere to applicable laws, regulations, industry standards, and agency policies.

The ideal candidate is adaptable, detail-oriented, and collaborative - able to manage multiple priorities, balance independent work with team engagement, and contribute to a culture of compliance. Success in this role requires effective project management skills, clear communication, and the ability to work both autonomously and as part of a team to ensure efficiency, consistency, and high-quality outcomes.

Children's Aid Mission

To help children in poverty to succeed and thrive. We do this by providing comprehensive support to children and their families in targeted high-needs New York City neighborhoods. Children's Aid annually serves children and their families at over forty sites in New York, as well as through three national program models. Children's Aid is concentrating its efforts on creating cradle-through-college pathways in high-need neighborhoods, with a focus on children's health, family stability, education, and social and emotional development.

Culture and Values

We put children, youth, and families first: We listen to and incorporate the voices of children, youth, and families in all that we do.

We seek equity and transformation in our communities: We courageously work within and outside systems to create opportunities for children, youth, and families.

We strive for excellence: We hold ourselves to the highest standards and are committed to continuous learning and improvement.

We are powered by collaboration: Our work is stronger when we trust, partner, and respect each other and the communities we serve.

We are driven by compassion: We lead with kindness, care, and empathy and believe in the endless potential of the people we serve and our team.

Essential Duties and Responsibilities

Compliance Monitoring & Regulatory Oversight

• Support the implementation of compliance activities in accordance with relevant laws, regulations, and industry standards.
• Conduct audits and monitor reviews to assess and ensure adherence to compliance policies and procedures within the agency.
• Stay current with changes in healthcare and human services laws and regulations, assessing potential impacts on agency practices.
• Support the Compliance Department during inspections and audits.

Compliance Data Management & Reporting

• Collect, analyze, and maintain compliance data, and prepare reports and visual tools that support departmental and senior leadership.
• Maintain accurate and up-to-date documentation of compliance activities, reports, and related records.
• Provide administrative and project support for the Compliance Committee functions and attend other committee meetings as needed.

Compliance Training, Communication & Collaboration

• Collaborate with internal departments to provide guidance on compliance-related matters and facilitate communication to enhance overall compliance awareness.
• Assist with developing and delivering compliance training programs for staff.
• In-person collaboration is an essential function of the role.

Compliance Investigations & Process Improvement

• Conduct preliminary reviews and investigations of reported compliance concerns, gather documentation, analyze findings, and partner with department leaders to support resolution and corrective action plans.
• Participate in developing and enhancing policies and procedures to ensure continuous improvement in compliance efforts.
• Coordinate compliance-related project and track implementation of corrective actions, audits, training initiatives, and regulatory requirements.
• Perform other administrative duties that support specific agency departments.

Minimum Qualifications

• Bachelor's degree in healthcare administration, business, or a related field.
• Minimum of 2 years of experience in healthcare compliance or a related regulatory, operations, or project management role.
• Comprehensive understanding of healthcare regulations, including HIPAA, Privacy, and Medicaid.
• Analyze and present complex compliance data in a clear and actionable manner that supports decision-making.
• Knowledge of local, state, and federal laws and regulations related to managed care, integrated care, and/or healthcare services.
• Excellent communication and interpersonal skills, with the ability to effectively train and educate staff.
• Advanced proficiency in Excel and experience with data visualization and reporting tools (e.g., Power BI, Tableau, or similar) preferred.
• Adaptable and proactive - able to learn new systems and adjust to evolving priorities.
• Detail-oriented with effective analytical and problem-solving skills.
• Ability to balance independent work with collaboration in a fast-paced environment.

It is the policy of Children's Aid to provide equal employment opportunity to all employees and applicants for employment and is dedicated to maintaining a work environment that is free from harassment and discrimination. Children's Aid will not tolerate discrimination, harassment, or retaliation on any basis, including race, creed, color, national origin, ethnicity, alienage or citizenship status, gender/sex (including pregnancy), disability, religion, source of income, sexual orientation, gender identity or expression, age, familial status, caregiver status, military status, marital or partnership status, status as a victim of domestic violence, sexual violence or stalking, predisposing genetic characteristics, arrest or conviction record, credit history, unemployment status or any other characteristic protected by federal, state or local law. Children's Aid is committed to complying with applicable state and local laws governing non-discrimination in employment. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Children's Aid will conduct a prompt and thorough investigation of all allegations of discrimination, harassment, retaliation, or any violation of the Equal Employment Opportunity Policy in a confidential manner and will take appropriate corrective action, if and where warranted. Children's Aid prohibits retaliation against employees who provide information about, complain about, or assist in the investigation of any complaint of discrimination or violation of the Equal Employment Opportunity Policy.

The incumbent is expected to work a schedule, whether in-person or hybrid, as determined by the department's needs to facilitate effective collaboration with the team. This flexibility is essential for maintaining seamless communication, fostering teamwork, and ensuring the smooth operation of the department's processes. The position's requirements are subject to periodic review and adjustment based on organizational needs and changes in work dynamics.