Business Data Analyst

Aquent, a leading talent solutions partner, is thrilled to support a pioneering organization at the forefront of transforming healthcare experiences. This innovative company is dedicated to leveraging cutting-edge technology to create seamless, intuitive, and impactful interactions for its customers, striving to make healthcare more accessible and user-friendly for everyone.

We are looking for a Product/Business Analysts to assist the Director of Clinical Data Product to effectively maintain a single clinical data strategy, governance model, and source of truth while UM and CM operate through separate delivery paths. You will drive governance consistency, accelerate Epic readiness, reduce data and delivery risk, and establish sustainable stewardship of our enterprise clinical data assets.

To be considered for this role, you must:

• Be authorized to work in the United States
• Not require sponsorship of any kind for the duration of the assignment
• Be able to work on a W-2 basis. C2C or 1099 is not permitted for this position

Role Responsibilities:

• The analysts would operate within a common governance framework while supporting their respective domains.
• Facilitating engagement with business and technology stakeholders
• Tracking governance decisions, dependencies, risks, and action items
• Managing source-to-target mapping inventories and documentation
• Maintaining data lineage and source-of-truth artifacts
• Consolidating Epic conversion documentation across multiple teams
• Supporting data stewardship and ownership assignment
• Driving follow-up on open issues and gaps
• Maintaining governance repositories, decision logs, and status reporting
• Producing governance readiness metrics and executive updates
• Additionally, the analysts would maintain and govern centralized documentation repositories, including integrated source-of-truth workbooks and mapping artifacts, ensuring data lineage and source ownership remain transparent and traceable.

Expectations/Outcomes:

• Scale governance support across both UM and CM
• Accelerate Epic source-to-target mapping and readiness activities
• Maintain a single governance framework despite separate delivery paths
• Establish clear ownership and stewardship accountability
• Create a trusted source of truth for enterprise clinical data
• Reduce risks associated with duplicate logic, inconsistent data definitions, and fragmented documentation
• Improve audit, compliance, and reporting readiness

Required Qualifications

• Experience as a Business Analyst, Product Analyst, Systems Analyst, or similar role supporting technology, content management, knowledge management, or platform implementation initiatives.
• Demonstrated experience gathering, documenting, and managing business requirements across multiple stakeholder groups.
• Strong facilitation skills, including the ability to lead discovery sessions, stakeholder interviews, and cross-functional working meetings.
• Experience documenting business processes, workflows, user stories, acceptance criteria, risks, issues, and decisions.
• Ability to communicate technical and functional concepts clearly to business stakeholders.
• Strong organizational skills with the ability to manage multiple workstreams, stakeholder groups, and timelines.
• Experience supporting system migration, platform implementation, or enterprise change initiatives.
• Proficiency with Microsoft Office tools, collaboration platforms, and requirements documentation tools.
• Strong analytical, problem-solving, and relationship-building skills.

Preferred Qualifications

• Experience with knowledge management, document management, content management, or enterprise authoring platforms.
• Experience supporting large-scale technology transitions or content migrations.
• Familiarity with metadata, taxonomy, content lifecycle management, access controls, approval workflows, and document governance.
• Experience working in a healthcare, insurance, operations, claims, or regulated business environment.
• Familiarity with Agile, hybrid, or waterfall delivery methodologies.
• Experience supporting change management, communications, training readiness, or stakeholder adoption activities.

Key Competencies

• Stakeholder engagement and relationship management
• Requirements elicitation and documentation
• Process analysis and workflow mapping
• Clear written and verbal communication
• Facilitation and meeting management
• Attention to detail and follow-through
• Change readiness and adoption support
• Risk, issue, and dependency tracking
• Cross-functional collaboration
• Customer-focused problem solving

Example Deliverables

• Stakeholder engagement plan
• Requirements documentation
• Current-state and future-state process flows
• Content migration requirements
• Authoring stakeholder inventory
• Metadata and taxonomy requirement inputs
• Access and permissions requirement documentation
• User stories and acceptance criteria
• Meeting summaries and decision logs
• Risk, issue, action item, and dependency trackers
• UAT scenarios and validation support materials
• Migration readiness checklist
• Communications and training input materials