$60,538.00 - $92,010.00 Annually
Civil Service Permanent Full-Time
Department of Human Services
10/6/2026 11:59 PM Eastern
Multiple positions may be filled from this posting.
Bureau of Human Services Licensing, Central Region
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THE POSITION
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As a Human Services Licensing Representative with the Department of Human Services (DHS), you will play a key role in strengthening safe living environments for residents in personal care homes and assisted living residences. This position gives you the opportunity to travel, apply your professional knowledge, and make a meaningful impact across your assigned region. Your work helps ensure that facilities meet important legal requirements, and that residents receive proper care. Become part of a team that is committed to improving lives and supporting quality care across Pennsylvania.
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DESCRIPTION OF WORK
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This position conducts licensing inspections, reviews documentation, and coordinates compliance efforts for personal care homes and assisted living residences. As a Human Services Licensing Representative, you will perform the following duties:
- Compliance Inspections: Conduct initial, annual, interim, provisional follow-up, and complaint inspections to evaluate adherence to state laws, regulations, and procedures
- Information Gathering: Interview residents, staff, families, and professionals, and review medical, legal, and program documents to assess compliance
- Technical Guidance: Provide operators and staff with advice and assistance related to regulatory requirements
- Documentation Preparation: Use computer systems to draft violation reports, prepare licensing packets, and maintain records
- Coordination Efforts: Work with agencies, supervisors, and other representatives to plan inspections and obtain key information
- Enforcement Actions: Monitor plans of correction, recommend enforcement measures, and participate in hearings when required
Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information:
- Full-time employment, 37.5 hours per week
- Work hours are 9:00 AM to 5:00 PM, Monday - Friday, with a 30-minute lunch.
- Travel is required.
- Home Headquartered: This position will be home headquartered. You must reside in or be willing to relocate to the Central Region which includes Adams, Bedford, Blair, Cambria, Cumberland, Dauphin, Franklin, Fulton Huntingdon, Juniata, Lancaster, Lebanon, Mifflin, Perry, Somerset, and York counties. In order to be home headquartered, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania.
- Salary: In some cases, the starting salary may be non-negotiable.
- You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
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REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
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QUALIFICATIONS Minimum Experience and Training Requirements:
- Two years of professional experience gathering and analyzing information in a social service or law enforcement program, and a bachelor's degree; or
- An equivalent combination of experience and training.
Other Requirements:
- You must reside in or be willing to relocate to the Central Region which includes Adams, Bedford, Blair, Cambria, Cumberland, Dauphin, Franklin, Fulton Huntingdon, Juniata, Lancaster, Lebanon, Mifflin, Perry, Somerset, and York counties.
- You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
- You must be able to perform essential job functions.
How to Apply:
- Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
- If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
- Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
- Failure to comply with the above application requirements may eliminate you from consideration for this position.
- All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.
Veterans:
- Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.
Telecommunications Relay Service (TRS):
- 711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
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EXAMINATION INFORMATION
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- Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
- Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
- Your score is valid for this specific posting only.
- You must provide complete and accurate information or:
- your score may be lower than deserved.
- you may be disqualified.
- You may only apply/test once for this posting.
- Your results will be provided via email.
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