HRIS Analyst

HRIS Analyst (Human Resources Information System Analyst) | Central City Concern (CCC)

Drive HR Technology & Data Excellence

• Serve as a key administrator and subject matter expert for CCC's HR systems, helping ensure data integrity, system performance, and operational excellence.
• Leverage advanced reporting, analytics, and dashboard creation to provide meaningful workforce insights that support organizational decision-making.
• Maintain critical HR data structures including employee records, positions, departments, and organizational hierarchies.
• Support system upgrades, enhancements, testing, and ongoing optimization efforts to improve HR operations.

Partner Across the Organization

• Collaborate with HR, IT, Payroll, Accounting, and business leaders to identify opportunities for process improvement and technology-driven solutions.
• Translate business needs and workflows into effective HR system configurations and solutions.
• Support change initiatives and technology implementations that improve efficiency and the employee experience.

Make a Strategic Impact Through Innovation

• Develop custom reports, calculated fields, process documentation, and training materials that empower users and increase self-service capabilities.
• Conduct audits and root-cause analyses to ensure compliance, accuracy, and continuous improvement across HR systems.
• Lead and support HRIS projects from requirements gathering through testing, implementation, and user adoption.
• Recommend innovative solutions, streamlined workflows, and data-driven improvements that help CCC better serve employees and clients.

If you're an HRIS professional who loves solving complex problems, transforming data into actionable insights, and leveraging technology to improve the employee experience, this is your opportunity to make a meaningful impact. Join Central City Concern and help strengthen the systems that support an organization dedicated to ending homelessness, improving health outcomes, and creating pathways to self-sufficiency throughout our community.

Location: Admin Building (121 NW Everett St. Portland, OR 97209)

Schedule: Monday - Friday 8:00am - 5:00pm (Saturday/Sunday off)

Salary Ranges from: $89,000 - $115,000 *This range is influenced by professional experience, licensure, certifications, and internal equity.

MINIMUM QUALIFICATIONS:

• Bachelor's degree in Human Resources, Information Systems, Business Administration or related field OR an equivalent combination of education and experience required.
• 4 years of HRIS business systems experience, application development, reporting writing required.
• UKG & Workforce Management (WFM) STRONGLY preferred.
• Good understanding in user experience and interface design and development.
• Proficient in computer systems (Microsoft Office Suite, Outlook, SharePoint, etc.) with advanced Excel skills.
• Must pass a pre-employment drug screen, TB test, and background check.
• Must adhere to agency's policies of non-discrimination.
• Ability to effectively interact with co-workers and clients with diverse ethnic backgrounds, religious views, political affiliation, cultural backgrounds, life-styles, and sexual orientations, treating each individual with respect and dignity.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Support the management and maintenance of HR and organizational data in HR Systems, including employee job data, positions, departments, locations, and other foundational organizational structures.
• Assist with HR system upgrades, patches, enhancements, and ongoing system maintenance activities.
• Support change requests related to HR data and processes by assessing impacts to configuration, integrations, and downstream systems.
• Ensure systems quality and data accuracy via regular audits (weekly, monthly etc.) of data adhere to all policies for proper process and protocols.
• Participate in requirements gathering with business leaders on process definition, improvement, systems, and performance and best practices to drive efficiencies.
• Develop and share custom reports and calculated fields for users, maximizing efficiency by reusing existing reports and training users on modifying reports as needed.
• Assist users within HR as needed to enable them to effectively/efficiently utilize all HR systems & modules.
• Troubleshoot and resolve complex production systems issues and maintain the internal HRIS issues log/ticketing system.
• Support small to medium HRIS initiatives by executing assigned project tasks, supporting testing, documentation, and timelines in partnership with HRIS and HR leaders.
• Work and partner with stakeholders within HR, IT, Accounting and Payroll to provide creative and efficient solutions to business needs.
• Recommend process improvements, innovative solutions, and policy changes for HR team members.
• Determine and manage root-cause analyses, brainstorm resolution options and communicate the same effectively across various teams including customers.
• Develop process diagrams, use cases, test plans, and training documentation as needed.
• Participate in change initiatives and manage the human side of technology implementations to include project management of technology change initiatives.
• Responsible for training end-users on new systems and providing ongoing support to ensure successful adoption.
• Adhere to all state and federal privacy regulations, including HIPAA and 42 CFR Part 2, and to CCC policies and agreements regarding confidentiality, privacy, and security. Support compliance with all privacy and security requirements pursuant to community partners' and outside providers' patient confidentiality agreements, including privacy and security requirements for EMR access. This includes immediate reporting of any PHI breach of CCC or outside provider health records to the CCC Legal and Quality departments, as well as to the program administrator.
• Attend all mandatory CCC trainings in a timely manner.
• Perform other duties as assigned.

SKILLS AND ABILITIES:

• Ability to translate business workflows into software.
• Ability to work on team and proficient in collaborating with internal stakeholders and vendor to understand and contribute to vision and value of specific projects.
• Ability to engage with diverse staff and leadership to promote trust, collaboration, and partnership between programs and the Human Resources department.
• Sound decision-making skills and excellent professional judgment.
• Ability to handle sensitive and confidential information on a daily and ongoing basis.
• Ability to communicate clearly and concisely both orally and in writing, including technical writing, interpersonal skills, and speaking to groups of employees.
• High level of organizational skills and attention to detail.
• Ability to multi-task in a fast-paced environment.
• Ability to work independently and as part of team.
• Must be able to manage time and meet deadlines.

Benefits at Central City Concern

We offer incredible benefits to our employees, including an extensive total rewards package, competitive compensation, medical, dental, vision, Student loan repayment options, and retirement savings matching plans!

• Generous paid time off plan beginning at 4 weeks of PTO accrual per year! Accrual amount/rate increases with longevity.
• Up to 11 recognized Holidays and 2 Personal Holidays (dependent on work shift schedule)
• Amazing 403(b) Retirement Savings plan with an employer match of 4.25% in your 1st year, 6% in the 2nd year, and 8% in your 3rd year!
• Comprehensive Medical, Vision, and Dental insurance coverage.
• Employer-Paid Life, Short-Term Disability, & Long-Term Disability Insurance!
• Sabbatical Program offering extended time off at years 7, 14, and 21.

This description is intended to provide a snapshot of the work performed and is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required for the position.

As an agency deeply rooted in recovery, part of our policy and commitment to a drug and alcohol-free workplace includes post-offer, and pre-employment drug screens. Please note we follow Federal Guidelines regarding prohibited substances, even for those legal at the state level.

Central City Concern is a second-chance employer and complies with applicable laws regarding the consideration of criminal background for employment purposes. Government regulations, contractual requirements, or the duties of this particular job may require CCC to conduct a background check and take appropriate action to address prior criminal convictions.