Staff Assistant

Duke University:

Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America's leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.

Be You.

At Duke, we believe that great institutions are built by people who bring their authentic selves to work every day. At the Forum for Congregational Life, you'll join a mission-driven team dedicated to connecting and resourcing networks of Christian institutions and leaders that nurture U.S. congregations.

As a Staff Assistant, you'll be an essential contributor to a collaborative and service-oriented environment where relationships matter, operational excellence is valued, and your work directly supports the success of programs that make a meaningful impact on communities and organizations.

This position reports to the Sr. Director of Finance and Operations and serves as a key member of a team committed to delivering exceptional service to grantees, partners, and program participants. This role is supported through sponsored program funding primarily funded by a grant through December 31, 2028, with the possibility of renewal.

Be Bold.

The work you do behind the scenes creates extraordinary experiences for the Forum's constituents. From supporting financial and database operations to assisting with both onsite and offsite events and managing administrative processes, you'll help ensure the Forum's programs run smoothly and efficiently.

If you're highly organized, enjoy working with people, thrive in a fast-paced environment, and take pride in delivering outstanding service, this may be the opportunity for you.

What You'll Do

Support Financial Operations

• Process vendor payments and corporate card reconciliations through Duke's online systems.
• Prepare and process deposits and payment transactions.
• Maintain accurate financial records and expense documentation.
• Process program-related refunds and reimbursements.
• Generate and format monthly reconciliation reports from Duke financial systems.

Manage Database Operations

• Maintain and audit constituent records to ensure data accuracy and consistency.
• Compile and distribute reports for directors and program coordinators.
• Support data management efforts that inform program planning and decision-making.

Provide Administrative & Office Support

• Serve as a welcoming first point of contact for visitors, participants, and stakeholders.
• Manage incoming communications, including phone calls and email inquiries.
• Schedule meetings, appointments, office gatherings, and calendar activities.
• Coordinate meeting logistics, room reservations, parking arrangements, and virtual meeting support.
• Prepare correspondence, meeting materials, and administrative documentation.
• Maintain digital files, records, reports, and reference materials.
• Order and monitor office and kitchen supplies.
• Assist with general office operations to ensure efficient day-to-day functioning.

Support Event Operations

• Process event registrations and troubleshoot registration issues.
• Deliver exceptional customer service to program participants.
• Support participant travel arrangements and reimbursement processing.
• Prepare registration materials, confirmations, and event resources.
• Assist with virtual and in-person event logistics, including:




• Venue and room reservations
• Catering arrangements
• Audio-visual support
• Travel and lodging coordination
• Constituent and speaker support
• On-site event execution

Support Contract Administration

• Prepare contract templates and supporting documentation.
• Route contracts for review and signatures.
• Track contract completion and follow up as needed.
• Coordinate payment processing once services are completed.

Contribute Across the Team

• Assist with special projects and additional responsibilities that support departmental goals and organizational success.

What You'll Bring

Preferred Qualifications

• Working knowledge of Outlook, Excel, Word, and Airtable.
• Strong written and verbal communication skills.
• Excellent organizational and time-management abilities.
• Ability to prioritize competing responsibilities and meet deadlines.
• Sound judgment and strong attention to detail.
• Flexibility and adaptability in a dynamic work environment.
• Ability to learn new systems and technologies quickly.
• Commitment to delivering excellent customer service.
• Proven ability to manage multiple projects simultaneously.

Minimum Qualifications

Education

• Broad knowledge of clerical and accounting principles and practices typically acquired through two years of post-secondary education in secretarial science, business administration, or a related field.

Experience

• Three years of related administrative, clerical, office management, communications, or accounting support experience.
• Equivalent combinations of education and relevant experience will be considered.

Choose Duke.

At Duke, you become part of a community committed to excellence, innovation, learning, and service. You'll have the opportunity to contribute to meaningful work that supports leadership development, education, and community impact while growing your own skills and career.

As a member of the Duke community, you'll enjoy:

• A mission-driven workplace focused on making a difference.
• Opportunities for professional growth and development.
• A collaborative and inclusive culture.
• The chance to support nationally recognized programs that equip leaders for real-world impact.
• Comprehensive benefits and well-being resources.
• A workplace where your contributions are valued and your voice matters.

Whether you're supporting financial processes, managing events, coordinating communications, or creating outstanding participant experiences, your work will help advance Duke's mission and strengthen communities beyond campus.

Ready to Make a Difference?

Bring your organizational talents, customer service mindset, and passion for supporting meaningful work to the Forum for Congregational Life.

Apply today and help empower leaders who are making a difference in communities around the world.