Assistant Director of Enrollment Operations

The Assistant Director of Enrollment Operations position will be expected to have a fundamental understanding of all application/admission programs supported within Enrollment Operations to assist in training, developing, and mentoring staff. Will support data integrity by analyzing systems, file loads, routine data manipulation, and merging of files, while maintaining a balance of complex data solutions to increase efficiencies within the enrollment dataset to formulate systems to parallel overall business strategies. Having a fundamental understanding of all the application/admission programs, this position would be able to assist the processing team in peak times and help to create efficiencies in business strategies. Must be comfortable taking the initiative to communicate recommendations and willing to perform in-depth analysis and research when needed. Partners with Regional Counselors to support volunteer data for Enrollment Management.

Key Responsibilities:

• Ensure all data and score loads from outside sources and events are imported in a timely manner so communication flows can begin with potential students.
• Ensure any data manipulation and merging that is needed from imports is taken care of for the ease of the applicant in a timely manner.
• Has a fundamental understanding of all application/admission programs and operations supported within Enrollment Operations.
• Will help mentor, develop, train, and support Application Specialists, and work to create process improvements.
• Supports Volunteer Data points for Enrollment Management.
• Assist Application Specialists in peak times.

Qualifications:

• Bachelor's degree or equivalent combination of education and experience.
• 2 years of experience working with admissions and CRM software preferred.

Knowledge, Skills & Abilities:

• Ability to work well on a team, collaborating as well as independently motivated.
• Ability to learn quickly and be flexible in job responsibilities.
• Must be positive, proactive, innovative, and results-oriented.
• Ability to work efficiently and accurately to enter data, check data quality, and process data for reporting.
• Very detail-oriented.
• Organization, time management, and project management skills/experience.
• Ability to maintain confidentiality.