Senior Human Resources Analyst

We're looking for an HR unicorn: a seasoned HR professional who combines strategic thinking, analytical expertise, and exceptional people skills. You thrive in a collaborative environment while confidently leading initiatives and supervising teams with independence and accountability. Highly organized and detail-oriented, you're equally energized by solving complex challenges, improving processes, and finding innovative approaches to long-standing practices. You build trusted relationships across all levels of an organization, serve as a credible source of HR knowledge, and enjoy mentoring and developing others. You embrace technology and data-driven decision-making while understanding the importance of the human touch. Most importantly, you're committed to continuous learning, eager to grow your career, and excited by the opportunity to make a meaningful impact.

The Opportunity

The Senior Human Resources Analyst serves as a key member of the Human Resources team and reports directly to the Deputy Chief Talent Officer and Chief Talent Officer. The Senior HR Analyst partners with 2-3 City departments, providing comprehensive HR support across a broad range of functions, including recruitment and selection, classification and compensation, labor and employee relations, performance management, discipline, leave administration, organizational consulting, and workforce planning. In addition to serving as a trusted HR business partner, each member of the team develops and maintains subject matter expertise in a designated HR specialty area, such as Workday administration, recruitment and NeoGov administration, benefits and leave management, labor relations, classification and compensation, and/or employee relations. As an internal expert, the Senior HR Analyst provides strategic guidance, technical support, process improvement recommendations, and training to department leaders, employees, and HR colleagues.

Application Process

• Conducts research and analysis of human resources policies, programs, and practices; provides recommendations for improvement and ensures compliance with laws and regulations.
• Develops, implements, and evaluates human resources programs in areas such as recruitment, classification, compensation, benefits, employee and labor relations, and training.
• Prepares and presents reports, agenda items, and other written materials; maintains accurate records and documentation of human resources activities.
• Participates in the selection and training of assigned staff; evaluates the performance of assigned personnel; establishes performance requirements and personal development targets for assigned staff with senior management approval.
• Participates in the development and implementation of goals, objectives, policies, and procedures for assigned human resources programs.
• Assists in the development and administration of the department's budget; monitors expenditures and ensures efficient use of resources.
• Provides technical assistance and advice to departments regarding human resources policies, procedures, and best practices.
• Conducts job analysis and classification studies; recommends changes to classification structures and compensation plans.
• Oversees employee benefits programs; coordinates with vendors and ensures compliance with regulations.
• Participates in labor relations activities, including contract negotiations, grievance resolution, and disciplinary actions.
• Conduct and/or oversee investigations of complex grievances, discrimination complaints, allegations of misconduct and employee performance issues; make recommendations for appropriate actions; prepare required documentation and responses.
• Develops and delivers training programs to enhance employee skills and knowledge; prepares educational materials and presentations.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
• Represents the City in meetings with other public and private organizations, community groups, contractors, and the public.
• Other related duties as assigned.

Knowledge of:

• Principles and practices of human resources management in a public agency setting.
• Principles and practices of employee supervision and leading teams, including work planning, assignment review and evaluation, discipline, and the training/coaching of staff in work procedures.
• Techniques for conducting job analysis, classification, and compensation studies.
• Federal, state, and local laws and regulations governing human resources practices.
• Principles of budget administration and monitoring.
• Human resources information systems (HRIS) and talent management systems.
• Techniques for providing effective customer service and dealing with the public.
• Modern office practices, methods, and computer equipment.

• Conduct research, analyze data, and develop recommendations for human resources programs and policies.
• Supervise staff, provide training and development opportunities, ensure work is performed effectively, and evaluate performance in an objective and positive manner.
• Plan, organize, direct, and coordinate the work of professional, technical, and/or administrative personnel.
• Interpret and apply federal, state, and local laws and regulations.
• Prepare clear, concise, and comprehensive reports, correspondence, and other written materials.
• Provide technical guidance and direction to other staff.
• Develop and deliver effective training programs.
• Communicate effectively, both orally and in writing.
• Establish and maintain effective working relationships with those contacted in the course of work.
• Maintain confidentiality of sensitive information.

The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PHYSICAL DEMANDS

Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; to operate a motor vehicle and visit various City sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds.

ENVIRONMENTAL CONDITIONS

Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.