Program Manager, Training Academy and Technical Assistance

UCF Center for Community Schools:

The UCF Center for Community Schools in the College of Community Innovation and Education at the University of Central Florida is a practice-based organization that provides community school technical assistance, university-assisted partnerships, training and development, and assessment and evaluation.

The Opportunity:

The Program Manager, Training Academy and Technical Assistance, provides strategic leadership and oversight for the Center's Training Academy, a cross-cutting system supporting all initiatives, and for the Unlimited Potential Initiative program statewide technical assistance systems. This role leads system-level design and continuous improvement efforts, coordinating across Center "houses" while directly supervising staff responsible for Training Academy and UPI technical assistance implementation.

Classification Title: Program Manager II

Responsibilities:

Strategic Leadership & Program Development:

• Lead the design, implementation, and continuous improvement of the Training Academy and micro-credentialing infrastructure, including system architecture, scalability, and integration with statewide technical assistance systems.

• Translate Center priorities into a high-quality, statewide professional learning system through the development and application of prioritization frameworks and quality standards.

• Partner with Center leadership to refine and align statewide technical assistance and professional learning approaches across initiatives.

• Contribute to strategic planning efforts to ensure coherence, scalability, and alignment with statewide priorities.

• Collaborate with leadership to advance strategic priorities and statewide impact.

Statewide Technical Assistance & Training Implementation:

• Lead implementation of UPI's statewide technical assistance systems, including scalable frameworks (e.g., train-the-trainer, coaching, tiered supports). Ensure consistency, quality, and alignment of technical assistance delivery across university and district partners.

• Lead implementation of statewide training and technical assistance systems.

• Oversee Training Academy implementation, micro-credentialing, and related program infrastructure.

Staff Supervision & Team Leadership:

• Provide direct supervision to Program Manager I's, a Program Coordinator, and interns supporting UPI Technical Assistance and the Training Academy.

• Lead coaching, professional development, and performance management to ensure effective execution of workstreams.

• Supervise staff and oversee implementation of key initiatives.

Continuous Improvement & Data-Driven Decision Making:

• Lead oversight of continuous improvement systems for the Training Academy and UPI technical assistance efforts.

• Synthesize readiness findings, implementation data, and partner feedback to inform strategic decision-making and guide targeted improvements.

• Use data, feedback, and continuous improvement practices to strengthen program effectiveness.

• Drive continuous improvement through data-informed decision-making.

Grant Compliance & Program Sustainability:

• Provide guidance on UPI grant-related compliance for training and technical assistance activities in partnership with the Assistant Director of UPI.

• Support monitoring of federal requirements, timelines, and deliverables to ensure timely and accurate execution.

• Support grant implementation, compliance, and program sustainability.

• Perform other duties as assigned.

Minimum Qualifications:

Bachelor's or Master's degree and 4+ years of relevant experience, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).

Preferred Qualifications:

• 3-5 years of experience managing complex projects, or initiatives in education, nonprofit, or related settings.

• Experience overseeing, designing, and implementing the development and management of learning management systems (LMS), digital learning modules, and professional learning experiences.

• Experience supervising professional staff and supporting team development and performance management.

• Experience working with federally funded grants and collaborating with multiple internal and external stakeholders to achieve program goals.

• Master's degree in education, public administration, organizational leadership, or a related field.

Special Instructions to the Applicants:

• The anticipated salary range for this position is $64,518- $80,648. The final salary will be determined based on the candidate's qualifications, experience, and internal equity considerations.

• Position requires a valid Class E driver's license. This position may involve driving to various locations on and off campus to conduct University business.

• All applicants must be authorized to work for any U.S. employer. Visa sponsorship is not available for this position, and the university cannot accommodate H1B transfers or employment-based visa processing for individuals currently sponsored by another employer.

• This is a Contract and Grant (C&G) funded position. Employment is subject to availability of funding and may cease at the time funding for this employment is depleted.

Are you ready to unleash YOUR potential?

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you'll play an integral role at one of the most impactful universities in the country. You'll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 12 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you'll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills, and you'll have countless rewarding experiences that go well beyond a paycheck.

Working at UCF has its perks!UCF offers:

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program

• Paid time off, including annual and sick time off and paid holidays

• Retirement savings options

• Employee discounts, including tickets to many Orlando attractions

• Education assistance

• And more...For more benefits information, view the UCF Employee Benefits Guide.

Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.

Unless explicitly stated on the job posting, it is UCF's expectation that an employee of UCF will reside in Florida as of the date the employment begins

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The University of Central Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws.

As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.

UCF is proud to be a smoke-free campus and an E-Verify employer.

If an accommodation due to a disability is needed to apply for this position, please call 407-823-1336 or email onac@ucf.edu.

For general application or posting questions, please email talent@ucf.edu.