New

Customer Service Representative

TEKsystems
$22.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Missouri, St. Louis
May 08, 2026
Overview We are seeking a detail-oriented Customer Service Representative to support a high-volume, fast-paced business unit. This role is responsible for coordinating activities to deliver exceptional sales support, order management, and customer service. This is a long-term, contract-to-hire opportunity with strong potential for conversion based on performance. Key Responsibilities * Manage customer purchase orders from entry through invoicing * Handle customer requests, inquiries, complaints, and forecasting entries * Analyze inventory levels and customer demand across the distribution network * Collaborate with customers to gather forecast data and maintain accurate systems (SAP) * Partner closely with Sales, Demand Planning, and Logistics teams to support customer needs * Maintain and update customer records and reporting * Build strong relationships with customers and internal stakeholders * Coordinate with third-party warehouses and monitor shipments for accuracy and timeliness * Communicate shipment updates, delays, and delivery status to customers * Provide backup support to team members as needed * Perform in a high-volume, email-driven environment (limited phone interaction) Qualifications * Bachelor's Degree required (Business, Marketing, Finance, or related preferred) * 1-2+ years of experience in customer service, sales support, supply chain, manufacturing, or related field (retail/restaurant experience considered) * Strong written and verbal communication skills * Proficiency in Microsoft Excel and Word * Highly organized with strong multitasking and prioritization abilities * Ability to work under pressure and meet deadlines * Self-motivated with strong analytical skills and attention to detail * Experience with SAP or Salesforce is a plus (training provided) Work Environment * Contract-to-hire with long-term career potential * Fast-paced, team-oriented environment * High volume of email communication with customers and internal partners Job Type & LocationThis is a Contract to Hire position based out of Saint Louis, MO. Pay and BenefitsThe pay range for this position is $22.00 - $22.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully onsite position in Saint Louis,MO. Application DeadlineThis position is anticipated to close on May 21, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.