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Resource Specialist, Primary Care

Mass General Brigham Medical Group, Inc.
United States, Massachusetts, Northampton
30 Locust Street (Show on map)
May 05, 2026
What You'll Do:
Assist patients with transportation arrangements for medical appointments and ongoing treatment.
Help locate affordable housing and accommodations for patients in need.
Research and maintain up-to-date community resource information.
Collaborate with social workers and community agencies to coordinate patient care.
Educate patients and families on available resources and how to access them.
Organize and distribute brochures, applications, and informational materials about support services.

Education
High School Diploma or Equivalent required

Associate's Degree Related Field of Study preferred

Can this role accept experience in lieu of a degree?
No

Experience
related experience at least 2 years preferred

Knowledge, Skills and Abilities
- Familiarity with medical terminology.
- Familiarity with community services/resources.
- Ability to maintain effective working relationships with patients/families.
- Knowledge of current community resources.
- Strong assessment and crisis intervention.



Mass General Brigham Medical Group, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
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