New

Customer Support Analyst

TEKsystems
$20.00 - $24.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, South Carolina, Columbia
Apr 04, 2026
About the Organization This role is with a financial services organization that is part of a nationwide cooperative system supporting agriculture, rural communities, and the U.S. economy. The organization is known for its stability, strong culture, and investment in technology and its people. Employees enjoy working in an environment that values: * Longterm impact and purposedriven work * Modern systems and enterpriselevel applications * Collaboration, training, and career development * A supportive, teamfirst culture in a professional setting This is a great opportunity to build a career in customer support, technology, and financial services while working with a respected and missionfocused institution in Columbia. About the Role The Customer Support Analyst provides operational and technical support for business applications and systems used across the organization and its partner associations. This is a customerfacing role where you'll help resolve complex questions, troubleshoot application issues, and support new system implementations. You'll work closely with internal users, technical teams, and leadership to ensure a high level of service, accuracy, and customer satisfaction. This role is ideal for someone who enjoys problemsolving, learning new systems, and supporting users in a professional callcenter or helpdesk environment. This is a renewable contract based on performance, opportunity to convert once headcount comes available. What We're Looking For: Required Qualifications * Education and/or experience equivalent to an Associate Degree in business, technology, or a related discipline. * Prior experience in a customer support, call center, or help desk environment, ideally supporting applications or PC systems. * Strong customer service mindset with a desire to use technology to improve service. * Ability to communicate clearly and professionally with customers, technical teams, and leadership. * Proven organizational skills, time management, and ability to work under pressure. * Strong problemsolving and decisionmaking skills. Job Type & LocationThis is a Contract position based out of Columbia, SC. Pay and BenefitsThe pay range for this position is $20.00 - $24.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a hybrid position in Columbia,SC. Application DeadlineThis position is anticipated to close on Apr 17, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.