Security Officer Reception Specialist IBC

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Reception Specialist in Philadelphia, PA, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join Allied Universal at a professional financial institution location as a Front Desk Officer, where you will welcome visitors, manage access and badges, monitor lobby activity, and support a polished, customer-focused environment. In this stationary role, you will help with security-related concerns through strong communication, reliability, and integrity while working as part of a caring, agile, and innovative team.

Position Type: Full Time

Pay Rate: $17.25 / Hour

Job Schedule:

What You'll Do:

Provide customer service by carrying out security-related procedures, location-specific policies, and/or emergency response activities at a front desk post within a professional financial services location.
• Greet employees, visitors, and/or vendors, verify identification and appointments, and help manage access control and visitor sign-in processes in accordance with site guidelines.
• Monitor lobby and reception areas for unusual activity, answer questions, and communicate with site contacts regarding arrivals, deliveries, and/or security-related concerns.
• Respond to incidents, alarms, and/or critical situations in a calm, problem-solving manner, and document relevant details through reports and required notifications.
• Support front desk operations by helping to deter unauthorized access, maintaining awareness of entry points, and following Allied Universal protocols for customer interaction and incident reporting.

Minimum Requirements:

• Possess at least 1 year of security-related experience.
• Be at least 21 years of age.
• Access control and badge experience is preferred.
• Comfort using a computer or tablet is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.