New

Advertising Client Success Manager

Microsoft
$68,300.00 - $137,900.00 / yr
United States, New York, New York
Mar 21, 2026
Overview Microsoft brings innovative, impactful, and rewarding advertising experiences to our huge audience of highly-engaged players through Xbox & King properties. This team builds powerful marketing solutions that are embraced by the world's largest marketers. Microsoft is seeking a passionate, innovative, and broadthinking Account Manager to support the Sales team based in New York, while collaborating closely with partners nationwide. This role offers an opportunity to work alongside sales executives, digital agencies, and clients to bring complex advertising programs to life. As an Account Manager, you will own the endtoend campaign management process through launch, optimization, and postcampaign wrapup. You will be responsible for ensuring campaigns are accurately set up, executed flawlessly, and delivered against client goals, while proactively identifying and resolving risks along the way. In addition, you will support sales with presale planning and proposal development. The role requires close partnership with crossfunctional teams including Ad Operations, Measurement, Product Marketing, and Sales to align on timelines, technical requirements, and performance expectations. A cando, solutionsoriented mindset is essential. Your daytoday will be filled with creative problem solving, managing dynamic and highimpact campaigns, and driving operational excellence in a fastpaced, collaborative environment. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Starting January 26, 2026, Microsoft AI (MAI) employees who live within a 50- mile commute of a designated Microsoft office in the U.S. or 25-mile commute of a non-U.S., country-specific location are expected to work from the office at least four days per week. This expectation is subject to local law and may vary by jurisdiction. Responsibilities Work collaboratively with Sales to provide strategic media plans and ideas to clients based on their objectives. Act as the main point of contact for clients and agencies post-sale. Establish credible relationships with clients and serve as a trusted consultant to optimize and expand their advertising investment. Monitor live campaigns, providing regular reporting, identifying upsell opportunities, and partnering with internal stakeholders on measurement insights in accordance with the client's KPIs. Participate in brainstorming sessions with the creative team to ideate on custom executions. Thorough knowledge of Microsoft ecosystem - inclusive of product offering, supply mechanics, and measurement efforts. Display excellent project management abilities for all activities, ensuring internal and external stakeholders are well informed throughout the entire process. Take an active role in identifying key business challenges and developing best practices to address challenges. Qualifications Required Qualifications: Bachelor's Degree in Sales, Marketing, or related field OR 2+ years relevant work experience (e.g., sales, advertising, or marketing with a focus on digital advertising) OR equivalent experience. Preferred Qualifications: Master of Business Administration (MBA) Degree in Sales, Marketing, or related field AND 1+ year(s) relevant work experience (e.g., sales, advertising, or marketing with a focus on digital advertising) OR Bachelor's Degree in Sales, Marketing, or related field AND 3+ years relevant work experience (e.g., sales, advertising, or marketing with a focus on digital advertising) OR equivalent experience. 3+ years of digital media experience. Solid troubleshooting, analytical, and problem-solving skills. Attention to detail and experience managing operational tasks in a fast-paced environment. A solid team player who can support and cover other team members in a proactive, open, and collaborative nature. Driver of operational efficiency and excellence. Ability to articulate complex requirements to achieve results. Working knowledge of programmatic execution and understanding of technology, eg. Google Ad Manager, Monetize, video/mobile media products, audience targeting and the programmatic landscape. Basic knowledge of Adobe Photoshop. #MicrosoftAI #MicrosoftAdvertising Advertising Client Success IC2 - The typical base pay range for this role across the U.S. is USD $68,300 - $137,900 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $93,200 - $151,200 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.