Transport Authorization Division Specialist

Transport Authorization Department Specialist

Remote - Southeastern States

Hourly Compensation: $18/hr to $20/hr DOE

Monday - Friday 11am to 7pm Eastern

POSITION SUMMARY

Essential Duties and Responsibilities

• Work with Communications to provide guidance on non-emergency transports and required paperwork and/or authorizations.
• Review non-emergency transports to identify appropriate payor and determine if an authorization is required.
• Follow established processes to request and/or obtain authorizations for non-emergency transports.
• Work with Communications to ensure adequate and appropriate levels of service are dispatched for non-emergency transports.
• Manage Authorization work bin to ensure payor requirements are met.
• Process customer complaints quickly by receiving, investigating, redirecting or, resolving the issue.
• Develop and sustain excellent working relationships with AMR professionals (e.g., Operations, Business Development, IT and Finance), as well as with the Company's clients, payors, consultants, banks and financial intermediaries and government agencies.

Minimum Qualifications

Education/Licensing/Certification:

High School diploma or GED required; EMT certification/licensure or medical experience preferred.

Experience:

• Work experience with computer programs and software required
• Medical billing experience required
• Work experience with general public preferred
• Work experience in medical industry preferred

Knowledge and Skills

• General knowledge of medical and insurance industry terminology preferred.
• Knowledge of Medicare and Medicaid guidelines related to ambulance billing preferred.
• Knowledge of HIPAA, Sarbanes-Oxley and other critical governmental regulations within one (1) month of hire date.
• Maintain working knowledge of various tools including but not limited to basic Microsoft Office software, QWERTY keyboard use, basic computer function required.

Why Choose AMR? AMR is one of Global Medical Response's (GMR) family of solutions. Our GMR teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. View the stories on how our employees provide care to the world at www.AtaMomentsNotice.com.

GMR's Core Behaviors-keep care at the center, raise your hand, seek to understand, find a way together and be accountable-unite our teams and set us apart in emergency medical services.