Patient Service Representative

TEKsystems
$21.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, California, Los Angeles
Mar 20, 2026
Healthcare Member Services Representative We are seeking a Member Services Representative to support patients and health plans through inbound call support. This role is a great entry point for individuals looking to build or grow a career in healthcare support while making a meaningful impact every day. Key Responsibilities * Respond to inbound calls from members and health plans * Assist with eligibility, referrals, schedulingrelated inquiries, and general service needs * Maintain productivity standards of 45+ calls per day * Accurately document all interactions * Update member demographics and verify information * Perform faxing, scanning, and administrative support tasks * Adhere to HIPAA and confidentiality standards Top Skills - Must Haves * Customer Service * Data Entry * Medical Terminology * Healthcare Experience * Eligibility or Insurance Knowledge NiceToHave Skills * Call center or customer support experience * Medical office experience * Bilingual skills * Strong attention to detail Work Environment * Onsite healthcare call center * Fastpaced and collaborative * Supportive team environment What You Bring * Compassion and patience when assisting members * Strong communication skills * Willingness to learn healthcare systems and processes * Reliable attendance and professionalism Why This Role Matters You will serve as a key point of contact for members seeking guidance-helping them access care efficiently and with confidence. Job Type & Location * Contract (90 days) * Onsite - West Hills, CA (91304) Pay * $21.00/hr Job Type & Location This is a Contract position based out of Los Angeles, CA. Pay and BenefitsThe pay range for this position is $21.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully onsite position in Los Angeles,CA. Application DeadlineThis position is anticipated to close on Mar 31, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.