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Traumatic Brain Injury Coordinator

Volunteers of America Greater New York
75,000 USD-75,000 USD
life insurance, paid time off, tuition reimbursement, retirement plan
United States, New York, Bronx
Feb 20, 2026

Volunteers of America-Greater New York (VOA-Greater New York) is an anti-poverty organization working to end homelessness in the New York area by 2050. We operate over 60 programs across New York City, Northern New Jersey and Westchester County including emergency, transitional and permanent housing. Our services extend to families experiencing homelessness, survivors of domestic violence, people living with HIV/AIDS, veterans, youth aging out of foster care, adults with behavioral health or substance use needs, and others in need, including a special education preschool program.


We are in search of new talent in the following position...

Position: Traumatic Brain Injury (TBI) Coordinator



The Traumatic Brain Injury (TBI) Coordinator is responsible for designing, implementing, and coordinating trauma-informed, brain-injury-responsive services across all VOA-GNY Domestic Violence and Human Trafficking programs. This role ensures that survivors with suspected or confirmed traumatic or acquired brain injuries receive accessible, culturally responsive, and disability-affirming support. The TBI Coordinator conducts specialized screenings, collaborates with internal and external partners, trains staff, and guides individualized service planning to promote safety, stabilization, and long-term independence. The role adheres to all requirements set by VOA-GNY and funding sources regulations.



Victory I is a facility that provides comprehensive services and safe, anonymous housing for individuals and their children experiencing domestic violence. To learn more about the program, copy and paste this link into a browser https://www.voa-gny.org/dv



Minimum Qualifications:



  • Bachelor's degree in Social Work, Rehabilitation Counseling, Psychology, Public Health, Mental Health, Human Services, or related field (Master's preferred).
  • Minimum 2-3 years of direct experience working with individuals with traumatic or acquired brain injury, neurological disorders, or cognitive impairments.
  • Demonstrated experience working with survivors of Domestic Violence and/or Human Trafficking preferred.
  • Knowledge of NYS disability, rehabilitation, and victim-services regulations, including OVS standards. Strong assessment, collaboration, training, and case consultation skills. Excellent communication, organization, and analytical abilities.
  • Ability to work independently and within a multidisciplinary team. Bilingual English/Spanish a plus.



Traumatic Brain Injury (TBI) Coordinator Principal Responsibilities:



  1. Conduct evidence-based TBI/ABI screenings for DV/HT survivors across VOA-GNY programs.
  2. Complete functional assessments related to cognitive, behavioral, and safety impacts.
  3. Develop individualized accommodation plans aligned with funder requirements.
  4. Coordinate referrals to neurological, rehabilitation, behavioral health, and victim-service providers.
  5. Collaborate with case managers, clinicians, housing specialists, and victim advocates.
  6. Provide consultation on accommodations, cognitive challenges, and OVS-eligible supports. Track screening outcomes, referrals, and accommodations.
  7. Ensure safety planning integrates TBI-specific considerations.
  8. Design and deliver staff training on TBI basics, screening tools, accommodations, and funder standards. Develop resource directories and educational materials for survivors.
  9. Provide coaching and technical assistance on trauma- and disability-responsive engagement.
  10. Maintain documentation aligned with VOA-GNY, funders, and NYS regulations.
  11. Assist with reports for leadership, funder, and audits. Participate in audits and readiness activities.
  12. Serve as liaison to hospitals, specialists, victim-service partners. Monitor emerging best practices from funders, and TBI associations.
  13. Identify service gaps and recommend improvements based on data and feedback.



We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy:




  • Medical, Dental, & Vision Coverage
  • Prescription Coverage
  • Life Insurance
  • Retirement Plan
  • Tuition Reimbursement
  • Paid Time Off, including a Paid Birthday Holiday


And much more!



Please note: Benefits for part-time employees may vary.

To learn more about VOA-Greater New York, copy and paste this link into a browser: https://www.voa-gny.org/about



VOA-Greater New York is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories. Apply today!

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