medical insurance, dental insurance, life insurance, vision insurance, flexible benefit account, vacation time, paid time off, paid holidays, sick time, long term disability, tuition reimbursement, retirement plan
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The Job
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Ride OMNITRANS to a satisfying career that lets you make a difference in the San Bernardino Valley. Omnitrans,provider of public mass transit for the San Bernardino Valley in Southern California is seeking a highly skilled professional to join our award-winning team. The ideal Candidate hired will be under the direction of the Mobility Services Manager, the Mobility Services Coordinator is responsible for coordinating and supporting Mobility Services; Travel Training; Transportation Reimbursement Escort Program (TREP), Ride Programs, and ADA eligibility.
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Examples of Duties
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The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to this position:
Manages eligibility for ADA Paratransit and mobility services programs. Ensures compliance with Federal, State and Local regulations related to eligibility. Tracks data related to eligibility to ensure compliance. Oversees the day-to-day elements of TREP, Ride programs and Travel Training. Monitors the progress and measures performance of these internal mobility service programs. Completes monthly audits of TREP program participants and follows up with customers to ensure compliance with program guidelines. Provides support to the Community Mobility Specialists by answering client calls and by completing paratransit application review and in-person client assessments, as needed. Gathers and compiles statistical data and information regarding internal and external programs and evaluates the information to determine efficiency and effectiveness of the programs. Develops and distributes and/or modifies a variety of travel training procedures, methods, materials, and forms to facilitate efficiency. Trains, supervises, and evaluates the performance of the Community Mobility Specialists. Coordinates and schedules individual and/or group travel trainings and ADA eligibility assessments. Plans and participates in community outreach events and provides information on current transportation and mobility options through public speaking. Coordinates and executes quarterly travel training and ADA eligibility quality assurance assessments and monitors the daily progress of the Community Mobility Specialists. Establishes and maintains thorough procedures for investigations of, and responses to ADA eligibility complaints and enforcement of federally required ADA eligibility compliance requirements. Works with the Mobility Services Manager to develop and implement any corrective actions. Establishes and maintains accurate files and record keeping systems to track and monitor program activities and operations. Provides reports necessary for compliance with grant requirements and conditions. Offers technical assistance and support to current and potential grant applicants. Supports the Mobility Services Manager coordinate with the Regional Mobility Partners and participates in annual sub-recipient site visits and monitoring. Performs special projects at request of the Mobility Services Manager.
SUPERVISORY RESPONSIBILITIESDirectly supervises the Community Mobility Specialists. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training/developing employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
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The Requirements
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To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE Any combination of education and experience equivalent to a bachelor's degree (B.A./B.S.) from a four-year college or university and four (4) or more years of increasingly responsible professional experience in paratransit operations, paratransit eligibility, case management, or travel training. Experience in working with individuals with disabilities and senior citizens. Must be familiar with current business office operating systems, software, and programs (i.e. Microsoft Office, to include Word, Excel, Access, etc.). Must possess a valid California Driver's license. KNOWLEDGE OF
- ADA Paratransit Eligibility Application Process
- Case Management
- Client information systems management software
- Travel Training
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The Selection Process
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Candidates will be screened for relevant qualifying experience that consists of an evaluation of education and experience. The
most competitively qualified candidates will be invited to participate in the selection process. The selection process may include a combination of written, performance, and oral examinations. All employment offers are contingent upon successful completion of a pre-employment physical exam, including a drug test, and a criminal background investigation, which will include Live Scan fingerprinting. New hires are generally paid in the lower half to mid-point of the salary range. For further information and to submit an application visit our website at:
https://omnitrans.org/business-employment/careers/ Omnitrans in an Equal Employment Opportunity Employer
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Omnitrans
$77,156.28 - $115,734.96 Annually
Feb 07, 2026