Supervisor, Quality Systems

At Benchmark, we are driven by our purpose: to innovate for a healthier, safer, and better-connected world to create a brighter future. When you join us, you become part of a team passionate about making a meaningful impact across various sectors, including commercial aerospace, defense, advanced computing, next-generation communications, complex industrials, medical, and semiconductor capital equipment. We prioritize career growth, fostering a culture that ensures you reach your full potential. At Benchmark, your work is purpose-driven, enabling you to create a positive impact on the world and make your career truly meaningful. You'll be part of a collaborative, diverse, and inclusive team that values your ideas and contributions.

Summary:
The Supervisor Quality Systems provides and oversees support across all shifts for the Quality Audit program to ensure process and regulatory compliance. Monitors results and recommends corrective actions as appropriate. Strong knowledge of GD&T, Metrology and CMM.

Responsibilities:
* Implements a regular Quality Audit program, maintaining current procedures and making recommendations for enhancements as appropriate
* Provides work direction to Line Auditors and determine manpower requirements for audit areas
* Compiles and measures audit results so that progress towards continuous improvement can be assessed
* Works with functional groups to improve process compliance
* Interfaces with support groups to highlight areas that could assist in improving process compliance
* Maintains required employee records
* Participates and/or leads Customer Support and Quality Improvement teams in order to continually improve product quality and throughput and reduce overtime
* Acts as a back-up for the Manager as required
* Ensures a high level of internal and external customer service. Investigate and correct customer issues and complaints relating to quality in a timely manner.
Supervisor Quality Systems provides and oversees support across all shifts for the Quality Audit program to ensure process and regulatory compliance. Monitors results and recommends corrective actions as appropriate.* Supervises inspectors testing activities to ensure high productivity and high technical integrity.
* Develops and analyzes statistical data (SPC) and product specifications to determine standards and to establish quality and reliability expectancy of finished products.
* Provides technical and statistical expertise to teams and leadership.
* Formulates documents and maintains quality control standards and on-going quality control objectives, including International Organization of Standards (ISO) certifications.
* Coordinates objectives with production procedures in cooperation with plant management to maximize product reliability and minimize costs.
* Creates, documents and implements inspection criteria and procedures including CMM (Coordinate Measuring Machine) and serve as subject matter expertise in metrology.
* Interprets quality control philosophy to key personnel within company.
* Provides, and oversees inspection activity for product throughout production cycle.
* Applies Benchmark Quality Management tools and approaches to analytical and reporting processes.
* Interacts with site Supplier Quality Engineer(s) for vendors to ensure quality of all purchased parts. Investigate, communicate and correct out of spec. parts received in a timely manner.
* Creates and direct environmental test functions and applications.
* Maintains active role on internal continuous improvement teams.
* Designs, develops and implements quality control training programs.
* Provides expertise, and actively participates in the overall safety management program.
* Identifies and leads change initiatives within the department.

Quality Control Supervisor

Demonstrate knowledge and expertise in metrology tool use, CMM operation/programming and GD&T.

Ability to create specific training programs for Quality Inspectors Compile and report quality data for internal and external customers including FAI

Demonstrate knowledge and use of Statistical Process Control and Control Plans Ability to guide the organization on best measurement practices and documentation

Other information:

* Excellent written and verbal communication skills

* Effective interpersonal skills

* Effective multitasking skills and the ability to take on additional responsibilities as required

* Effective organization and prioritization skills

* Demonstrate high attention to detail

* Ability to work with diverse groups

* Demonstrates discretion, confidentiality, independent judgment and professionalism.

* Ability to work with minimal supervision and guidance, exercising discretion and independent judgment.

* Understanding of and ability to use continuous improvement tools.

* Strong customer service and client focus

* Working knowledge of productivity tools, including Microsoft Office products and Team's conferencing software

* 4 year degree or equivalent combination of education and experience as approved by executive management

* 2+ years of basic regulatory experience; 2+ years in a leadership role

* Ability to interpret customer and Benchmark procedures, drawings and instructions

* Ability to support an all shift production atmosphere

* Ability to work overtime as needed

* Certified in internal/external auditing

* Knowledge/Experience with the Following: Lean Manufacturing, Statistical Process Control (SPC), Coordinate Measuring Machine (CMM), Metrology, Corrective and Preventive Action (CAPA), Root Cause Analysis, Problem Solving, Quality Management System (QMS), Gage Repeatability & Reproducibility (Gage R&R), Advanced Product Quality Planning (APQP), New Product Introduction (NPI), Measurement System Analysis (MSA), 5S/Kaizen

Education: 4 year degree or equivalent combination of education and experience as approved by executive management

Geographical Location: California:Concord

Physical Location: Concord, CA - 4041

Shift: Shift 1

Work Schedule: M-F 0730-1600

Full Time

Compensation Range: $95,475.00 to $119,344.00 USD Many factors are considered in compensation decisions, including but not limited to skills, certifications, licensures, experience, training, incumbent data, and other business needs.

Benefits and Other Compensation: Benchmark provides a comprehensive benefits package, including a Bonus Plan, 401(k), Paid Time Off, and Health, Dental, and Vision Insurance, all based on scheduled hours. Benchmark complies with applicable state and local employee leave laws.

Application Deadline: This job posting will remain open until filled.

Additional Notices: Benchmark adheres to applicable state and local laws regarding employee leave benefits. This includes, but is not limited to, providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. Candidates applying for remote work based in Washington state, may obtain PTO eligibility for this position by emailing careers@bench.com.

Export Control: This job position may include access to controlled information or technology covered under applicable U.S. export control laws. As such, employment for this job position may be contingent on either verification that an applicant falls under the definition of a "U.S. Person" (which includes U.S. citizens, U.S. lawful permanent residents, and those granted U.S. asylum or refugee status) or on the Company timely obtaining any necessary export license required under federal laws. The Company evaluates such export license situations on a case-by-case basis and may decline to proceed with a job applicant in its sole discretion since export license applications can take many weeks to be processed.

In our innovative environment, you'll work with cutting-edge technology, leading the way in engineering design and delivering world-class manufacturing services for products that make a real difference in the lives of others. At Benchmark, your career is more than just a job. It's an opportunity to be part of something bigger, where your work matters and helps shape a brighter future for everyone. Together, we will achieve extraordinary things.

Benchmark is an equal opportunity employer. We are bringing together a diverse workforce with unique talents, life experiences, cultures, and perspectives to promote an innovative, collaborative, and creative place to work. If you need assistance or an accommodation due to a disability, please email us at careers@bench.com.