Finance Process Expert, Recovery & Business Reporting

This role prepares data-driven reports, creates visualizations, and integrates advanced analytics to support strategic decision-making. It manages delinquent accounts by optimizing collection strategies, liaising with external partners, and minimizing financial impacts on metrics like DSO and bad debt. Collaborating with developers, it ensures the design, maintenance, and improvement of data systems while identifying opportunities to enhance financial processes and operational efficiency.

• Contribute to the execution of the RACE (Reporting & Analytics Center of Excellence) by prioritizing, creating, and maintaining business intelligence dashboards and data reporting platforms to guide decision-making.
• Execute data analytics projects to advance the information management (IM) vision of a data-driven organization.
• Develop predictive and prescriptive statistical models for actionable business recommendations.
• Own and execute the quarterly centralization of the Pay Plan.
• Serve as a Finance advisor on Pay Plan effectiveness and the behavioral impact of Pay Plan calculations.
• Participate in agile workflows, including sprint planning, backlog reviews, and daily standups, to develop and deliver user stories and enhance IM velocity across HNA.
• Support and promote an analytics-driven culture across customer, sales, and marketing teams through training and collaboration.
• Oversee the timely collection of assigned account receivables and resolve customer complaints or inquiries related to billing and shipping errors.
• Evaluate customer financial information (e.g., DNBi, trade references) to manage delinquency, limit losses, and ensure compliance with state lien/bond laws.
• Collaborate with external agencies and develop cost-efficient collection strategies or initiate write-offs for uncollectible debts.
• Lead, coach, and train on agency processes, maintaining and improving training and policy documentation to align with global standards.
• Evaluate team performance and analyze bad debt metrics to improve collections efficiency.
• Champion LEAN concepts and drive process efficiency, cost savings, and cross-functional initiatives.

• Maintain the process and policy documentation, ensuring compliance with organizational standards.
• Participate in and lead projects to enhance financial processes and operational excellence.

• Bachelor's degree in data science, Computer Science, IT, Finance or Business Administration, required
• Master's degree preferred
• Minimum three years' professional experience required, to include:

• 2 years in data process management, reporting or financial analyst functions with proven experience using data to drive decisions with dashboard development preferred
• 2 years' experience in finance applications with recommendation of strategy changes based on analytics
• Statistical modeling experience and/or predictive analytics preferred
• Experience in data processing utilizing high levels of expertise in Excel functions, SQL, BI querying, Tableau, Power BI and Alteryx or similar data processing/reporting tools required
• Technology driven mindset with critical thinking skills
• Must be a self-driven hard worker with an open-minded attitude capable of driving change in a fast-paced agile development environment
• Ability to handle large work volume and multiple priorities, required
• Extensive knowledge of Microsoft Access, Excel, and Word, required
• Demonstrated ability to troubleshoot system issues, identify potential causes and provide solutions and recommendations, required
• Demonstrated project management skills, required
• Ability to travel within supported regions for rollouts or training, up to 10% of domestic & international travel, when required

We're a big company with a family-owned feel. You will be given the opportunity to make big changes that will ripple throughout the industry while feeling right at home with the Hilti family.

In addition to a competitive base salary and bonus potential, we offer a robust benefits package including a generous paid time off policy that includes vacation, personal days, health & wellness, and 2 days per year to give back in your local community, paid family leave, educational reimbursement, 401(k) matching, medical/dental/vision coverage, and a variety of other benefits to fit the needs of our employees.

Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we're driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you'll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you'll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.

At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.

Hilti Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.