Patient Service Specialist-OBGYN

Description

Mid Coast Hospital

Clerical/Administrative Support
Req #: 66935

For a limited time, MaineHealth is offering a $3,000 sign-on bonus for qualified applicants. This bonus will be prorated for part-time positions. Please note this bonus is not available for per-diem positions. Current MaineHealth employees are ineligible; former MaineHealth employees are ineligible until greater than 6 months separation from employment.

Patient Service Specialist - OB/GYN Brunswick

Location:121 Medical Center Drive, Suite 2700
Schedule:Full-time, 40 hours/week
Hours:Monday-Friday, 8:30 AM - 5:00 PM
Remote Flexibility:None (fully on-site)

Position Summary

MaineHealth is seeking aPatient Service Specialistto join our OB/GYN team in Brunswick. In this essential role, you will be the first point of contact for our patients and play a key part in ensuring that scheduling, referrals, and general administrative needs are handled with efficiency and compassion. This is a great opportunity for someone who thrives in a fast-paced clinical environment and enjoys supporting both patients and clinical teams.

What You'll Do

• Provide exceptional customer service to all patients, families, and visitors.
• Coordinate patient scheduling, including appointments, procedures, and follow-ups.
• Process and manage incoming referrals to ensure timely and accurate scheduling.
• Support daily administrative tasks for the practice, including phone coverage, check-in/check-out, insurance verification, and data entry.
• Collaborate closely with providers, medical assistants, and administrative colleagues to support smooth clinic operations.
• Assist with schedule adjustments as needed when team members are on vacation or out of the office.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

1. Education: High school diploma or GED preferred.
2. License/Certifications: N/A
3. Experience: Six months of medical office experience required.
4. Additional Skills/Requirements Required: N/A
5. Additional Skills/Requirements Preferred: Proficient computer skills.

Hiring Scam Alert

MaineHealth will never request financial information during the interview or pre-hiring process. All legitimate communications will come from an email address ending in @mainehealth.org. If you suspect fraudulent activity, please report it immediately to mhcareers@mainehealth.org.

Additional Information

With a career at any of the MaineHealth locations across Maine and New Hampshire, you'll be working with health care professionals that truly value the people around them - both within the walls of the organization and the communities that surround it.

We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow - programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.

MaineHealth remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential. If you're looking to build a career in a place where people help one another deliver best-in-class care, apply today.

If you have questions about this role, please contact rebecca.rand@mainehealth.org