SUMMARY: The Director of the Enterprise Project Management Office (EPMO) is a strategic leadership role accountable to execute strategy driving enterprise-wide project and product portfolios delivery and value realization. Reporting to the Head of the SMO, this role oversees a team of portfolio managers aligned to key domains--Payments, Functional Areas (Corporate Finance, Chief Investment Office, HR, Legal, etc.), Sales & Revenue Generation and Risk & Compliance--as well as a Senior Program Manager focused on complex strategic initiatives and a Resource Manager overseeing Project Managers and Business Analysts. The Director will also lead the adoption of a modern product operating model to enhance business agility and customer value.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and special projects may be assigned.
- Strategic Alignment for Execution and Portfolio Oversight
- Lead and manage the bank's enterprise project portfolios, ensuring alignment with bank strategic goals and measurable business outcomes.
- Supervise four portfolio managers responsible for distinct business domains, ensuring prioritization, capacity planning, and value delivery.
- Serve as a key advisor to the Head of SMO and C-suite stakeholders on project portfolio performance and health, investment alignment, and execution risk.
- Program and Change Delivery
- Provide direct oversight of the Senior Program Manager to ensure the successful execution of the bank's most complex, cross-functional, and high-value programs
- Drive governance, structure, and performance tracking across all portfolios and initiatives under the EPMO umbrella.
- Champion enterprise change initiatives in collaboration with the Change Management function under the SMO.
- Resource and Capacity Management
- Oversee the EPMO Resource Manager and ensure effective deployment, development, and utilization of Project Managers and Business Analysts
- Foster a high-performance culture focused on delivery excellence, continuous improvement, and professional growth
- New Ways of Working
- Collaborate with business and IT leaders to redefine governance, roles, metrics, and funding models that support product lifecycle management.
- Support capability building for agile delivery, and cross-functional collaboration.
- Governance, Reporting and Stakeholder Engagement
- Establish and maintain enterprise-wide project and portfolio governance standards.
- Deliver a unified bank portfolio health dashboard, investment performance reporting, and OKR/KPI tracking to Head of SMO, executives and regulatory stakeholders.
- Facilitate communication between executive sponsors, functional leaders, and delivery teams to drive decision-making and remove blockers.
- Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.).
- Adheres to Bank policies and procedures and completes required training.
- Identifies and reports suspicious activity.
EDUCATION
Bachelor's Degree in Business Administration, Finance, Information Systems, or related field Master's Degree or MBA preferred
EXPERIENCE
- 15+ years of progressive experience in project/program/portfolio management
- Proven track record leading enterprise-level portfolios and large-scale transformations
- Experience managing cross-functional teams and interfacing with C-suite stakeholders
- Experience with enterprise tools such as ServiceNow SPM, Jira, and/or Smartsheet preferred
- Demonstrated success leading an organization through a transition to a product operating model preferred
CERTIFICATES, LICENSES, REGISTRATIONS
- Certifications: PMP, SAFe, or equivalent. preferred
KNOWLEDGE, SKILLS AND ABILITIES
- Strong understanding of both project and product management methodologies (Agile, Waterfall, Hybrid).
- Strategic and systems thinking.
- Strong leadership and team-building skills.
- Financial and business acumen.
- Executive presence and communication.
- Change management and transformation expertise.
- Value-focused delivery mindset.
ADDITIONAL INFORMATION
- Candidates residing in locations within BankUnited's footprint may be given preference.
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