FSA, Administrative Coordinator

Overview

Jackson Healthcare and our family of companies provide healthcare systems, hospitals and medical facilities of all sizes with the skilled and specialized labor and technologies they need to deliver high quality patient care and achieve the best possible outcomes - while connecting healthcare professionals to the temporary engagements, contract assignments and permanent placement employment opportunities they desire.

Headquartered in metro Atlanta, we're powered by more than 2,600 associates and over 20,000 clinician providers covering all 50 U.S. states.

Our mission is to improve the delivery of patient care and the lives of everyone we touch. This includes the patients, clinicians and healthcare executives we work with through our companies every day, as well as our communities, the nonprofit organizations we support and each associate who is part of our family.

We're always looking to add new talent to our teams. We value diverse professionals at all levels and across multiple disciplines and areas of expertise, who have strong leadership skills, align with our culture, and are committed to excellence.

• Manage tax credit process including data entry, applications on behalf of taxpayers, monitoring state approvals, walk-through the process sessions, communication around approvals and making payments, receiving/processing payments, completing tax forms and reporting to the state.

• Set up and manage the process for the University System of Georgia Foundation (USGF) and Technical College System of Georgia (TCSG) Scholarship tracking systems, create and communicate Authorization for Billing letters to bursar offices each term, and manage reimbursement requests and payments from USGF and TCSG to FSA. Troubleshoot as needed.

• Coordinate and process applications and payment requests for foster organizations and the Georgia Foster Care Scholarship program. Receive, review, obtain additional details as needed and make recommendations to the executive director for new and renewed applications.

• Communicate with foster organizations including the Grant Application Process, virtual walkthrough of the process, notification of designated funds received and approved grants.

• Executes grant payments and tracks expenditures to foster organizations, youth and the Georgia Foster Care Scholarship programs.

• Assist Executive Director with resolving issues and procuring documentation from foster organizations related to the application process.

• Assist Executive Director in youth application process for support to determine eligibility for the FSA program and refer to organizations as needed.

• Maintain database for contacts, tax credits, general donations, foster organizations, youth engagement, scholarship programs and resources. Create targeted lists as requested for various communications.

• Support the Executive V.P. of Donor Development with database management, reporting, contributor relations and other projects assigned by the Executive Director.

• Manage refurbished laptop program with the IT Team to ensure inventory for youth needs. Track and ship distribution of laptops to youth by organization.

• Answer & return calls to FSA main phone line. Forward messages to team members as needed.

• Manage daily mail runs and distribution to the team.

• Create and manage reporting around youth, tax credit approvals/receipts/expenditures, foster organization stats, marketing stats and others as identified.

• Manage office receipts and expenses. Receive, review and submit invoices for processing in Workday.

• General clerical duties including scanning, processing mail, and e-mail. Monitor and respond/forward emails in Admin@ and Info@ FSA email accounts as needed.

• Provide exceptional customer service to contributors, youth, foster organizations and partners through all forms of communication to build trust and relationships.

• Maintain electronic and hard copy filing systems and database.

• Take on special projects as needed for FSA including assisting with scheduling and execution of special events/conferences as time allows and attend when multiple personnel are needed.

• Scan and upload meeting notes and documents.

• Oversee office supply inventories and place orders as needed.

• Assist in board meeting preparation and annual reporting for stakeholders.

• Help arrange travel to conferences and visits to grantees.

• Manage tax credit applications, communications, payments and reporting on behalf of individuals and businesses.

• Manage grant payments and scholarship program processes.

• Responsible for scheduling events, reporting goals versus results for fundraising, contacts and marketing performance and, preparation of board meeting materials.

• Schedule site-visits to foster organizations to evaluate support services for matching with youth opportunities and evaluate success or learnings from partnerships.

• Maintain database including document and report creation, data evaluation and reporting as needed for FSA.

• Manage document capture through email, mail and meeting documents received and ensure they are scanned and uploaded to the organization.

• Schedule travel and coordinate trip schedules.

• Manage projects, programs, or interns based on experience and capacity.

• Bachelor's degree or equivalent work experience.

• Database administration, use and training experience preferred.

• Customer service, sales and/or marketing experience preferred.

• Experience with Microsoft Office 365 products (Word, Excel, Outlook, Sharepoint, Forms/Flows).

• Documented high level of personal and professional integrity.

• Commitment to JH Values of Others First, Wisdom and Growth.

• Excellent listening and problem-solving skills to work with and understand team members and FSA partners.

• Highly relational and approachable, with outstanding interpersonal skills. Work well within team and individual frameworks with modest supervision. A flexible team player that contributes to a strong sense of community.

• Must take seriously the responsibility of representing FSA in all aspects of their interactions with contributors, youth, associates, grantees, foster organizations, partners, and all internal and external communications.

• Strong organizational skills

• Attention to detail and accuracy

• High degree of accountability

• Database administration skills

• Willingness to adapt to changing and evolving legislation and organization needs

• Fluent with Microsoft Office Suite

• Verbal and written communication skills

• Analytical and problem-solving skills

• Self-motivated/goal-oriented individual

• Team player, partner and advocate within community

• Ability to keep information confidential

• Excellent relational skills and positive attitude

• Open mind to different strategies for solving issues

• Servant leader qualities

• Commitment to Jackson Healthcare and FSA values of others first, wisdom, and growth

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

• While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; write; type; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and smell

• The employee must frequently lift and/or move up to 50 pounds

• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.