Manager - Retail Sales and Operations

The Manager - Retail Sales and Operations will oversee Wilson Warbirds retail operations. This role provides leadership to the retail team to maintain inventory levels and product distribution across all retail locations.

Core duties for this role include, but are not limited to:

Oversees merchandise operations and merchandise presentation across the stadium, ensuring appropriate merchandise is allocated to retail locations
• Analyzes and maintains inventory levels across all retail locations daily
• Works closely with the retail team to monitor inventory levels for key items
• Supervises retail staff which includes leading the recruitment and hiring process by scheduling and conducting interviews for all game day/seasonal staff
• Partners with IT to manage POS and inventory software systems
• Work with in-house graphics team to manage production of apparel needs in-store and stadium, for promotions and events
• Executes the retail marketing plan for the stadium, creating content for scoreboard and retail TVs
• Work with current apparel and novelty vendors, as well as building relationships with new and potential vendors, to ensure best product mix and pricing for merchandise store
• Negotiate with Milb Licensees to ensure cost and retail targets are achieved for specific Milb Licensed products. This includes creating a merchandise assortment plan and working with Milb Licensees to select assortment of licensed products to be sold for the Wilson Warbirds.
• Conducts monthly audits on the retail and warehouse locations
• Monitors the warehouse and merchandise budget. This includes monitoring merchandise delivery dates and communicating with vendors on timing.
• Produce sales and loss reports as requested by senior management

The ideal candidate will have a minimum of three years of store management experience; sports retail purchasing is a plus. A Bachelor's degree from four-year college or university in Business Management or Sports Management is preferred.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands, fingers, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is frequently required to stand up to 8-10 hours; walk; sit and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision and ability to adjust focus.

Work Hours

Business hours are Monday - Friday 9 am - 5pm, however, additional hours may be required on weekends, evenings and some holidays. Required to work game days.

Our Pitch

You come here to make a difference. We are a purpose-led organization, focused on building an inclusive and engaging culture that fosters excellence, collaboration and ingenuity. We strive to be a model employer and cultivator of talent, empowering our teams to drive innovation through the inclusion of diverse thoughts, ideas and perspectives. We operate at the highest standard of excellence, investing in the development of our staff across all levels and embracing differences through a culture of respect and understanding.

For more information about our Crew, other benefits and insight into our Club culture please visit our Careers Page.