Intern - Operations (Summer 2026)

Job Summary: This position will provide an opportunity to work within the Operations Department of Needham Bank and work with a highly skilled team to gain insight into multiple areas of the department and help with a variety of tasks and projects as needed

Qualifications: To perform this job successfully, the individual must be able and willing to perform all essential duties satisfactorily. The position responsibilities outlined here are in no way to be construed as all encompassing. Additional duties, responsibilities and qualifications may be required and/or assigned as necessary. Reasonable accommodations, as determined by management on a case-by-case basis, may be made to enable individuals with disabilities to perform essential duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Sort and open daily mail
• Process returned mail
• Mail out operations letters and statements
• Review loan presentations to determine accurate loan purpose and collateral codes
• Consolidate legacy files in the record room
• Prepare payoff quotes
• Scanning files
• Perform research at a supervisors request
• Participation in project teams to facilitate process improvement, system implementation, conversions and data management functions
• Attend meetings and take minutes
• Other duties as deemed necessary

JOB REQUIREMENTS

• Ability to work independently
• Highly motivated and can handle multiple tasks
• Demonstrate and promote high ethical standards and behaviors
• Strong customer service and problem-solving skills
• Maintain a professional manner at all times
• Excellent written and verbal communication skills
• Strong presentation skills
• Adapts to change and ability to manage fast paced environment
• Strong computer and technical skills
• Ability to adhere to Needham Bank's Core Values (Focus on Customer Relationship, Embrace Change, Work as a Team, Be an Asset to Your Community, Always Learn, and Do the Right Thing)

EDUCATION & EXPERIENCE

• Pursuit of Bachelor's degree in Business, Finance or related field
• Interest in Banking preferred

PAY RANGE: $20.00/hourly

At NB, we are dedicated to building a diverse, inclusive and authentic workplace - if you are excited about this role, but your experience doesn't align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles.

Needham Bank is an Equal Opportunity/Affirmative Action Employer. Needham Bank will provide all applicants for employment and all employees with equal opportunity for employment and promotion regardless of race, color, religion, gender, national origin or ancestry, age, disability, veteran status, military service, sexual orientation, genetic information, or gender identity.