Receptionist

Milwaukee County oversees operations from our Airport, Behavioral Health, Child Support, Combined Court Operations, Sheriff's Department, Community Reintegration Center, Human Services, Parks, Public Safety, Public Works, Fleet Operations, Transportation, and at the Zoo. Our departments are also dedicated to our Seniors and those with Disabilities in Aging and Disability Services, and Veterans in Veterans Services. Our employees also remain committed to serving the cultural, human, recreational, and social needs of the entire community.

Milwaukee County offers a wide variety of interesting jobs for people who want to make a difference in our community. Milwaukee County provides a competitive benefit package and is an Equal Opportunity Employer. If disability related accommodations are needed, please contact 414-278-3936. For submitted application inquiries please contact careers@milwaukeecountywi.gov. Please note: an online application must be submitted for consideration.

We are searching for Changemakers to come and join our team and discover our diverse and versatile community of independent spirits and unique talents, we are redefining the way you think about Milwaukee County!

Closing Date: 2/12/2026 or sooner upon the receipt the first 50 application submission

Receptionist

DAS - Facilities Management

Full-time, Hourly

Pay Range: $15.02 - $22.51 ($31,241.60 - $46,820.80)

Job Summary: The Receptionist position works with tenants, contractors and other governmental bodies to respond to incoming service requests and work orders. Responsibilities include managing the work order system queue, prioritizing requests, and dispatching urgent work orders to the appropriate dept. /personnel and/or vendors. The role involves answering phones, greeting and directing incoming visitors, and providing limited purchasing and administrative support to Facilities staff. The position ensues that facility maintenance and operational issues are communicated clearly and escalated appropriately so that timely first-response resolution can occur. This role also serves as a primary point of contact for tenant communication, helping to keep tenants informed, maintaining positive working relationships, and support a smooth and administrative workflow. This position may be held at various Facilities Management maintained buildings, as needed.

Essential Duties and Responsibilities:

• Work Order Request System -CMMS (Computerized Maintenance Management System-Cityworks or alternative program) - Create and assign work orders to appropriate trade or operations staff; dispatch urgent work orders requests to Facilities personnel and/or vendors depending on scope of work; understand and have ability to speak to workflow of CMMS (Cityworks or alternative program) request system. Follow up with customers regarding service requests.
• Administrative Support - Provide professional customer service and assist with resolution on any service issues, maintain key logs; distribute incoming/outgoing mail; answer phones, greet and direct visitors. Verify data on authorization request documents, respond to Facilities shared email, support administrative staff as needed.
• Purchasing Support - Secure required documentation, order office supplies; verify account coding for purchasing; accurately enter, modify, and receive requests in purchasing software.
• Other duties as assigned.

Minimum Qualifications:

• Current resident of Wisconsin
• High School Diploma/ GED and above.
• At least One (1) year or more experience as a receptionist or office support required and with high-level administrative, communication and correspondence skills
• Intermediate knowledge of all related computer and software applications, such as word processing and spreadsheets.
• Intermediate knowledge of Infor or alternative purchasing system
• Advance knowledge of CMMS -Maintenance; Cityworks or alternative program

Preferred Qualifications:

• Associate's Degree in Accounting or related field preferred
• 2-way radio, telephone preferred.
• Experience in an accounting setting preferred

NOTE: This ORIGINAL APPLICATION is open to qualified residents of the State of Wisconsin at the time of application. Candidates need to submit a full account of their training and experience (i.e., by submitting an up-to-date resume or by fully completing the application) during the application process and may also be asked to take additional written or performance tests as part of the selection process.

APPLICANTS MUST POSSESS MINIMUM QUALIFICATIONS AT TIME OF FILING APPLICATION

Milwaukee County is committed to fostering an equitable working environment, free from discrimination and harassment, on the basis of any characteristic protected by law. We prohibit any form of discrimination, harassment based on race, color, religion, sex, gender, gender identity or expression, sexual orientation, pregnancy, pregnancy related condition, national origin, age, disability, FMLA status, sexual orientation, military status, marital status, or any other category or status that is now or in the future protected by federal, state, and local law. We maintain a drug-free workplace and perform pre-employment substance abuse testing, background checks and pre-employment physicals subject to job requirements. If special accommodations are needed, please contact 414-278-3936.