Practice Coordinator

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Job Title: Practice Coordinator

Location(s): San Francisco, CA

Position Summary:
The Practice Coordinator will support the Orthopaedic Surgery department in a high-volume call center administrative capacity. This role is fully onsite and focused on delivering efficient, accurate, and professional administrative support while serving as a key point of contact for patients and internal teams.

Key Responsibilities:

• Manage high-volume inbound and outbound calls in a call center environment.
• Provide administrative support related to scheduling, inquiries, and general coordination.
• Ensure accurate documentation and timely follow-up as required.
• Collaborate effectively with clinical and administrative staff to support clinic operations.
• Maintain professionalism and confidentiality at all times

Volume:

• Approximately 400 calls per day.

Required Skills and Characteristics:

• Strong organizational skills.
• Clear and professional verbal communication.
• Collaborative, team-oriented approach.
• Ability to function effectively in a fast-paced, high-volume environment

Experience Requirements:

• No specific years of experience required.

Additional Details:

• Candidate will remain at one campus for the duration of the assignment.
• Non-APeX trained candidates are welcome.
• No weekends required.

Shift:

• Day, 5x8-Hour (08:00 - 16:30).
• Monday-Friday, 08:00-16:30 (No weekends).

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.