Mortgage Systems Specialist

Merchants Bank is seeking a Mortgage Systems Specialist.  Position can work in office at any of our branch locations in MN or WI.  There may be an option to work hybrid (3 days in office, 2 days remote) based on performance after 6 months of employment.

The primary responsibility of the Mortgage Systems Specialist is to oversee all aspects of the mortgage systems and software to include setup, maintenance, testing and implementation of system updates, system configuration, business rules and customization, creating reports, troubleshooting and contributing to the future vision and ongoing technical strategy of the mortgage department.  Work collaboratively to ensure that the mortgage systems are being used to their full potential to drive maximum accuracy and efficiency.  Research and development on new or enhanced products and make recommendations for use and implementation. This person needs to be fluent with both the technical and the business aspects of mortgage and work in partnership with end users to provide input and to implement new processes/products/applications.

Undergraduate degree in business, technical, finance or related field and two years of related work experience preferably in the mortgage field.  Must possess strong technical, analytical, organizational skills and have strong verbal and written communication skills.  Must be self-motivated and capable of handling multiple projects simultaneously.  Must be proficient in Microsoft 365 products (Word, Excel, Power Point, Teams, Outlook, One Drive) and have an understanding of mortgage systems administration.  Should have an amiable personality and be a team player.  2+ years of mortgage banking experience and Encompass Administrator Certification preferred.  2+ years of technical software support or project management experience preferred.  Candidate must possess technical capabilities along with a customer service mindset to drive and exceed customer satisfaction

Merchants Bank offers competitive wages and benefits for our full-time employees including health, dental, life, disability and vision insurance; flexible spending accounts, 401(k) and ESOP retirement plans; bonus plan; paid time off; tuition reimbursement; and a variety of voluntary supplemental insurance options.

Please Apply online at www.merchantsbank.com/careers or in person at any Merchants Bank location. Questions can be emailed to hr@merchantsbank.com. Merchants Bank is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.

Salary/Compensation: $78,700 - $98,400 per year

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