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Job Description Are you ready to write your next chapter? Make your mark at one of the biggest names in payments. We're looking for a Client Relations Account Manager to be responsible for ensuring excellent and consistent rapport with Worldpay clients. You will act as the primary liaison for the service side of the client relationship, including ongoing relationship management, escalations, project oversight and service delivery. What you'll own as the Bank Channel Marketing Director
Bank partner relationships: Build trusted relationships with bank partner leaders, Worldpay GMs and business management team; understand partner's business segments and growth goals to ensure success. Marketing revenue: Introduce key marketing initiatives that align with business goals and meet marketing acquisition ACV targets and retention objectives. Marketing plan development: Develop and implement a comprehensive marketing plan that enables bank partners to scale and achieve exponential growth. Content and creative management: Collaborate with internal teams to design and implement high-quality, relevant content for plan initiatives. You will work with creative services and other internal teams (Creative, Marketo, Workfront, Digital, Reporting) to complete all required deliverables including content, branding, landing pages, lead forms, campaign codes, goals, reporting processes, and engagement assets. Understand and document approved bank branding elements and acquire all bank approvals as required. Performance analysis: Monitor and analyze marketing performance metrics to gauge effectiveness; have the flexibility and willingness to pivot plans quickly, when necessary. Team collaboration: Be an active contributor to the overall MSFI Marketing strategic plan; work with members of the team to ensure delivery and success.
What you'll bring:
Knowledge of Merchant business and experience with partner marketing Proven history of supporting cross-functional relationships at all levels; able to address critical cross functional barriers Knowledge of marketing best practices, product tools and methodologies; an eye for creative best practices Excellent verbal and written communication skills to audiences of various levels in the organization and directly with the customer, e.g., executive, management, individual contributors Proficiency in problem solving and time management skills managing multiple deadlines Knowledge and/or experience of Workfront or similar marketing project system History of delivering high-quality results and a willingness to challenge the status quo
About the team To learn more about our winning teams, check out our world-class teams that own it every day. What makes a Worldpayer What makes a Worldpayer? It's simple: Think, Act, Win. We stay curious, always asking the right questions and finding creative solutions to simplify the complex. We're dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we're determined, always staying open and winning and failing as one. Does this sound like you? Then you sound like a Worldpayer. Apply now to write the next chapter in your career. #LI-AR1 #IND2025 Privacy Statement Worldpay is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Worldpay protects personal information online, please see the Online Privacy Notice. EEOC Statement Worldpay is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here. If you are made a conditional offer of employment and will be working in the United States, you will be required to undergo a drug test. In developing this job description care was taken to include all competencies and requirements needed to successfully perform the position. Reasonable accommodations will be provided for individuals with qualified disabilities both during the hiring process, as well as to allow the individual to perform the essential functions of the job, if hired. Sourcing Model Recruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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Worldpay
Dec 03, 2025