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Production Support Agent (Contract)

Airbus Helicopters, Inc.
relocation assistance
United States, Texas, Grand Prairie
2701 North Forum Drive (Show on map)
Dec 04, 2025

Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at USCareers@airbus.com

  • Notice: Know Your Rights: Workplace Discrimination is Illegal
  • Notice: Pay Transparency Nondiscrimination (English)
  • Aviso: Transparencia en el Pago No Discriminacion(Spanish)

Job Description:

Airbus Helicopters is looking for an experienced Production Support Agent (contract) to join our Maintenance & Repair (MAR) team based in Grand Prairie, TX.

This position is a temporary (contract) position with no specific time period but could be extended or shortened as needed. Contractors are employed by a 3rd party vendor and placed on assignment to Airbus in America.

Perform a variety of tasks in support of MAR to help expedite the activities supporting the logistics and planning functions.

Meet the team:

From building to servicing the next generation of aerospace, our team focuses on quality, productivity and efficiency. We ensure the highest quality of care and safety is built into each aircraft we assemble and maintain. Our team members make it happen.

Your working environment:

A suburb just outside the Dallas-Fort Worth metropolitan area is home to Airbus Helicopters U.S. regional headquarters, where we have more than 1,000 employees. Check out one of the seven professional sports teams that also call Dallas home - you may even see a special, custom Airbus helicopter dedicated to the Dallas Cowboys flying during home games.

At Airbus, we support you to work, connect and collaborate more easily and accessibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

Your challenges:

Coordinate movement of material: 50%

  • Distribute new inbound parts from DFW warehouse to appropriate carts or totes.
  • Return material to DFW warehouse
  • Transport assets to shipping area for outbound to DFW warehouse
  • Help enforce product designated areas: planning space, in/outbound shipping, kitting...
  • Manage discrepancies with received parts from DFW warehouse
  • Manage incoming sub-contracts / processing - return to stock or production
  • Manage outbound sub-contracts / final preparation, i.e. boxing, sealing, transport to Shipping area

Coordinate return to customer of completed components: 30%

  • Insure outbound shipping is properly packaged in accordance with relevant instructions
  • Complete documentation needed to facilitate the shipment of finished goods to either the end customer for the AHI stocks.
  • Complete all SAP transactions required to make the part ready for return to the customer or return to AHI stocks.

Maintains Inventories: 20%

  • Maintain inventory of materials in accordance with shop needs (consumable...).
  • Ensure shelf life and First in First Out policies are maintained.
  • Focal point for invoicing and good receipt communication

Your boarding pass:

  • Education:

    Required

  • High School diploma or equivalent

Experience:

Required:

  • Minimum one (1) year related experience in material control

Preferred:

  • None

Licensure/Certifications:

Required:

  • None

Preferred:

  • None

Knowledge, Skills, Demonstrated Capabilities:

Required:

  • Effective communication skills needed, both written and verbal
  • Strong customer service focus
  • Attention to detail / detail oriented
  • Familiar with general office procedures and PC skills

Preferred:

  • Lean Practices
  • Aviation knowledge

U.S. person under ITAR requirements

Travel Required:

  • 5% Domestic and International

Physical Requirements:

  • Onsite: 95%

  • Vision: able to see and read computer screen and other electronic equipment with screens, able to read documents, reports and engineering drawings on a daily basis.

  • Hearing: able to hear to participate in conversations in person and via teleconference or phone and to hear sounds on production floor including safety warnings or alarms on a daily basis.

  • Speaking: able to speak in conversations and meetings, deliver information and participate in communications on a daily basis.

  • Equipment Operation (personal computer, telephone, copies, fax machine, and related office equipment and using electronic identification card to enter building floors and internal doors): able to operate most office and personal electronic equipment and some tools including production tools such as hydraulic lifts on a daily basis.

  • Carrying: able to carry documents, tools, drawings, electronic equipment up to 30lbs/14kgs on a daily basis.

  • Lifting: able to lift documents, tools, drawings, electronic equipment up to 30lbs/14kgs on a daily basis along with heavier parts and/or equipment on a frequent basis.

  • Pushing / Pulling: able to push and pull some equipment and tools on a frequent basis.

  • Sitting: able to sit for long periods of time in meetings, working on computer on a daily basis

  • Squatting / Kneeling: able to squat or kneel to retrieve or replace items stored on low shelving occasionally.

  • Standing: able to stand for discussions in offices or on production floor on a daily basis, and frequently for long periods of time.

  • Travel: able to travel independently and at short notice between main facility in Grand Prairie and DFW warehouse location.

  • Walking (include routine walking such as to a shared printer to retrieve documents): able to walk through office and production areas including uneven surfaces on a frequent daily basis.

  • Personal Protective Equipment required: Required PPE includes, but is not limited to, Safety Shoes, Safety Glasses, Hearing Protection, Respirators/Masks, and/or Protective Gloves as required by site and/or customer site

Equal Opportunity:

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status

As a leader in our field, Airbus Helicopters, Inc. provides relocation assistance for qualified positions and a comprehensive compensation and benefits package.

As a matter of policy, Airbus Helicopters, Inc. does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered.

Airbus Helicopters, Inc. does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice.

NOTE: Airbus Helicopters, Inc. reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.

Company:

Airbus Helicopters, Inc.

Employment Type:

Agency / Temporary

Experience Level:

Professional

Remote Type:

On-site

Job Family:

Assembly & Integration

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Job Posting End Date: 01.16.2026

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Airbus provides equal opportunities to all individuals seeking assignment with Airbus without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in every location in which the company has facilities. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. This assignment description does not constitute a written or implied contract of employment.

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported toemsom@airbus.com.

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