Manager Financial Health Programs

Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits?

Our "people helping people" philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference.

While we're proud of our history, we're even more excited about our future. With business and technology transformation on the horizon, there's never been a better time to be part of BECU.

PAY RANGE

BENEFITS

Employees and their eligible family members have access to a wide array of employee benefits, such as medical, dental, vision and life insurance coverage. Employees have access to disability and AD&D insurance. We also offer health care and dependent care flexible spending accounts, as well as health savings accounts, to eligible employees. Employees are able to enroll in our company's 401k plan and employer-funded retirement plan. Newly hired employees accrue 6.16 hours of paid time off (PTO) on a per pay period basis based on hours worked (up to a maximum of 160 PTO hours per year) and receive ten paid holidays throughout the calendar year. Additional details regarding BECU Benefits can be found here.

IMPACT YOU'LL MAKE:

As the Manager of Financial Health Programs, you will play a pivotal role in enhancing the financial well-being of our members, employees, and community. Your leadership will drive the success of our Financial Health Programs, ensuring outstanding member service and operational efficiency. Your innovative ideas and strategic thinking will contribute to the continuous improvement and expansion of our financial health initiatives.

WHAT YOU'LL DO:

• Manage and Operate Programs: Oversee the day-to-day management and operations of BECU's Financial Education, Coaching, and Counseling Programs.
• Lead your team: Directly oversee a financial coaching team of Financial Health Check Specialists, fostering their professional growth and ensuring high standards of quality and service.
• Develop New Programs: Support the creation of new financial health programs and initiatives, bringing forward innovative ideas and overseeing successful pilot programs.
• Strategic Planning: Contribute to building strategic plans and roadmaps at the team and department level.
• Research and Innovate: Actively research and apply innovative initiatives and practices in the financial health and financial inclusion space.
• Optimize Program Delivery: Seek out effective concepts in behavioral science/economics to enhance BECU's financial health programs.
• Develop Standards and Metrics: Support the development and administration of financial health standards and metrics, facilitating data capture, review, and reporting.
• Additional Duties: Perform additional duties as assigned.

This isn't just about ticking off tasks on a list. It's about making a significant, positive change in BECU's journey, where your contributions are valued, and your growth is continually fostered.

WHAT YOU'LL GAIN:

• Impact: Make a meaningful impact on the financial health of our members, employees, and community.
• Collaboration: Work with a collaborative and innovative team.
• Innovation: Be at the forefront of financial health innovation.

QUALIFICATIONS:

Minimum Qualifications:

• Typically requires a bachelor's degree or equivalent experience.

• Typically requires one year of directly related lead experience.

• Typically requires four years of experience in financial health experience.

Desired Qualifications:

• Strong understanding of financial education, counseling, and coaching methodologies.
• Strong problem-solving, critical thinking, strategic, and analytical skills.
• Experience with high-impact cross-functional projects.
• Experience with data management and analysis.
• Understanding of behavioral economics/science principles.
• Excellent verbal and written communication skills.
• Industry credentials/certifications preferred. (e.g., FiCEP, NFEC, NACCC).
• Willingness to travel as needed.

JOIN THE JOURNEY:

Ready to make an indelible impact? Eager to be a part of a collaborative and innovative team where your ideas and contributions don't just fill a role, but fuel the growth and success of BECU? This is more than a job - it's a chance to elevate your career, skills, and future, all while contributing to the robust technological landscape of BECU.

Embrace the opportunity to grow with us. Apply now, bring your expertise to the table, and let's achieve excellence together at BECU. Your journey of influence, innovation, and impactful contribution starts now. #BECU #YourGrowth #BECUJourney

BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.