Sr Global/Key Acct Agt

This is an interview position.

To effectively manage a collection portfolio of approximately 1600 global customers, with annual sales revenue in excess of 70 million dollars. Builds and maintains positive relations with defined worldwide customer accounts while protecting FedEx receivables and minimizing bad debt expense. Provides root cause analysis to determine and resolve issues which inhibit payment, and streamline operational processes, either within the customers organization or within various FedEx departments. Creates a strategic interface between worldwide accounts and FedEx to ensure profitability.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

College Diploma or Equivalent - Business Administration

Finance - 6 months - Professional accounting experience

Accounting - 4 years - Key account collection with a focus on problem analysis and resolution

Microsoft Word, Excel, Powerpoint - Advanced

Ability to organize & prioritize large amounts of data

Some travel required

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

College Diploma or Equivalent - Business Administration

Finance - 6 months - Professional accounting experience

Accounting - 4 years - Key account collection with a focus on problem analysis and resolution

Microsoft Word, Excel, Powerpoint - Advanced

Ability to organize & prioritize large amounts of data

Some travel required

Preferred Qualifications: Post Nov 4 2025 Unpost Nov 12 2025 at 3pm

Pay Transparency:

Pay:

Additional Details:

DISCLAIMER

This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in an PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, you must be bilingual (French and English). In addition to the usual factors used in the selection process, all candidates for positions that require driving as a core competency require a valid driver's license (e.g. Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application. Further, candidates will be assessed through careful consideration of: 1) their current driver's abstract; 2) their performance during application interviews; and 3) their performance on any driver competency assessments administered

Employment Equity Statement

At FedEx our value of Taking Care of Each Other is reflected in our commitment to being an inclusive employer, one that represents the diversity of our customers and the communities in which we serve. We foster respectful, safe and inclusive workplaces where everyone is valued for their unique contributions. Applications from all qualified candidates are welcome. We encourage women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities to apply. Please let us know if you need an accommodation during the recruitment and selection process. We will work with you to support your needs.