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Complex Care Community Health Worker

Mass General Brigham Community Physicians
United States, New Hampshire, Dover
10 Members Way (Show on map)
Nov 04, 2025
Primary Responsibilities:
- Conduct in-depth assessments of patient needs, goals, and barriers to achieving good health outcomes.
- Provide advanced health education and coaching to individuals and families to promote healthy behaviors and self-management of chronic conditions.
- Collaborate with healthcare providers to develop and implement care plans for patients with complex health needs.
- Assist patients in navigating the healthcare system and accessing appropriate services, including health insurance and social services.
- Provide ongoing follow-up and support to patients to ensure continuity of care and successful achievement of health goals.
- Develop and implement health promotion programs and activities to address community health needs.
- Collect data and maintain accurate records of patient interactions and outcomes.
- Attend meetings and trainings related to community health promotion and education.

What You'll Bring

Requirements:

- Bachelor's Degree in Public Health, Social Work or related field of study. Experience in lieu of degree can be accepted.

- 2+ years of experience in community health outreach, health education, or related field

- Valid Driver's License

Preferences:

- Community Health Worker (CHW) Certification

Additional Knowledge, Skills and Abilities:

- Demonstrated ability to work effectively and provide advocacy for all populations and communities.
- Strong communication and interpersonal skills, with the ability to interact effectively with various populations.
- Ability to work independently and as part of a team.
- Basic computer skills, including Microsoft Office and database management.
- Bilingual skills preferred.

Schedule and Work Model

- Full time (40 hours) Monday through Friday, 8am-4:30pm

- Hybrid - Field travel to meet with patients in the community as needed



Mass General Brigham Community Physicians, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
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