Quality Systems Manager

The H&S Family of Bakeries are a network of 10 bakeries and multiple distribution centers along the East Coast all committed to one thing: producing the best quality bread products. H&S Family of Bakeries includes Northeast Foods, H&S Bakery and Schmidt Baking Co. Together, our baked goods can be found in a wide range of establishments, from fast food and quick-service restaurants to cafeterias, hospitals, grocery stores and universities to name a few.

The Quality Systems Manager (QSM), ensures predictable, consistent, high-quality products are distributed to customers daily. The ideal QSM champions the quality effort among employees in all departments; integrates quality and efficiency; stops unacceptable product from leaving the bakery; and facilitates the development of a quality-oriented culture that focuses on continuous improvement.

In this role you will:

• Manage the systems that drive quality in the bakery

• Establish and integrate product standards (specs) including visuals on the production floor

• Manage SPC data collection, process measurements, process analysis, reporting and recommendations for improvement

• Ensure product quality evaluation including daily product scoring and lab analyses are complete

• Monitor customer complaints and introduce problem solving solutions

• Track key performance indicators (KPIs). Facilitate meetings based on KPIs to ensure that they are quality focused, streamlined and the measured results continue to improve

• Develop and conducts plant employee training on quality principles and product scoring calibration

• Identify areas of opportunity to reduce waste and improve efficiency

• Ensure compliance with food defense programs

• Manage food safety programs

Required Qualifications:

• 2+ years in a manufacturing/production floor environment

• Able to generate written and verbal communications clearly and distinctly, e.g. written responses to consumer complaints and to auditors

• Available to work an occasional flexible schedule, e.g., work a weekend quarterly during off shift hours for training and Q&A

• Performance of other duties deemed by management to be an integral part of the job

• Ability to use general Office equipment including computer, calculator, and copy machine

• 3+ years of experience using Outlook and Excel in a professional setting

• Complete all annual safety training, ergonomics, and any specialized and/or skill ware training this is required to perform his/her job

• Able to view products and determine adherence to quality control standards including size, shape, color, cut, etc.

• Demonstrated interest and capability to learn and be trained on the preferred qualifications outlined in this posting

Preferred Qualifications:

• Bachelor's degree and industry training certifications

• 3+ years of experience in Quality Assurance systems implementation and management

• 3+ years of experience in accountability for design and/or enforcement of processes is ideal

• AIB graduate or baking/industry certification

• Experience in baked goods products

• 3+ years of cross-functional business partnering at executive leadership levels is ideal

• Able to interpret and support GMPs, sanitation processes, product recall procedures, food safety and development & implement related policies

• Working knowledge and understanding of theory, principles and applications of statistics and statistical process control

• Product knowledge

• Diverse knowledge of inspection and control methods, techniques and documentation

• Able to test products using applicable equipment and tools

A plus if you have:

• Demonstrated knowledge of Lean manufacturing principles and/or six sigma and continuous improvement methodologies

• 3+ years of experience working as the lead or key member of a quality team

• Implemented SPC

Essential Physical Requirements:

• Ability to lift and carry up to 50 pounds, and push and pull heavy wheeled equipment or carts in a fast-paced manufacturing environment, with or without reasonable accommodation.

• Ability to stand and/or walk for extended periods of time during a shift, maintaining a normal range of motion in all extremities.

• Ability to reach, bend, stoop, and crouch to access equipment, tools, or materials.

• Ability to use arms, hands and fingers to handle or operate machinery, tools or controls.

• Ability to perceive and respond immediately to visual and audible safety alerts and warnings to ensure the safety of self and others in a fast-paced, hazard-sensitive environment with or without reasonable accommodation.

• Ability to work in environments with varying temperatures, noise levels, and airborne particles, odors and fumes.

• Ability to climb stairs, ladders, or work platforms as required by the position.

• Ability to sit for prolonged periods using office equipment and computer systems.

• Ability to wear required personal protective equipment (PPE) and protective clothing for extended periods of time, with or without reasonable accommodation.

What's in it for you At H&S Family of Bakeries, we value our team members and work hard to create a workplace where people can grow and thrive. Along with equitable pay, we provide exceptional benefits designed to support you both at work and in life. Our comprehensive and affordable packages include medical, dental, and vision coverage; short-term disability; retirement savings; paid time off; flexible spending accounts; an employee assistance program; and, of course, some very cool company swag.

Equal Opportunity Employer H&S Family of Bakeries is proud to be an Equal Opportunity Employer. We welcome diversity and are committed to creating an inclusive environment for all team members. We consider all qualified applicants without regard to race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, genetic information, age, membership in an employee organization, or any other factor unrelated to merit.

Offer Determination Guidelines: The salary range listed for this position is provided in accordance with applicable transparency laws and serves as a general guideline. However, it does not represent a guaranteed salary offer. Actual compensation will be determined based on a variety of job-related factors, which may include but are not limited to relevant experience, skills, education, internal equity, market data, and geographic location, including local cost of living. The final offer may vary outside the posted range based on these considerations.

Thank you for your interest in joining our team. Due to the high volume of applications we receive, we are unable to respond to every applicant individually. If your experience and qualifications align with the requirements of the position, a member of our HR team will reach out to you directly.