Float Pool Manager - Ophthalmology

Join our dynamic and growing Department of Ophthalmology as the Float Pool Manager, where you'll play a key role in supporting clinic operations and ensuring smooth day-to-day function across multiple outpatient practices. Reporting directly to the Clinical Director, this position partners closely with department leadership to maintain operational stability, optimize staffing, and promote excellence in patient care.

This role enhances leadership's flexibility and capacity as the department continues to expand. The Float Pool Manager provides coverage during clinic manager absences, onboarding and transitions, and ongoing training or education periods. In addition to temporary management coverage, this position oversees the Ophthalmology's Float Administrative and Clinical staff, ensuring that resources are deployed strategically to meet divisional and departmental priorities.

Key Responsibilities:

• Supervise and manage float pool team members, ensuring effective deployment based on clinic needs.
• Provide temporary management coverage for clinics during absences, transitions, or onboarding periods.
• Oversee business and patient care support functions within assigned outpatient practices.
• Manage staffing (FTE) allocation, patient access, and care coordination.
• Ensure compliance with quality, safety, and regulatory standards.
• Support workflow standardization and lead quality improvement initiatives.
• Collaborate with leadership on policy development, education, and performance improvement.
• Contribute to revenue cycle management and operational efficiency.

• Bachelor's degree in related area, Masters is preferred.
• 5 years working within a hospital or clinical setting. Supervisory experience required.
• Ability to write analytical and administrative reports and correspondence, which are clear, concise, logical and appropriate for a variety of audiences.
• Working knowledge of university policies and procedures to appropriately manage risk management and personnel.
• Strong attention to detail and thoroughness in work product.
• Strong analytical, problem solving, critical thinking, and organizational skills.
• Ability to handle ambiguity in a fast-paced environment with multiple concurrent tasks and changing priorities.
• Work with Ambulatory Nursing, Safety, Security, Skills Management Team, HR, and others on training all employees on necessary skills for role
• Demonstrate the ability to be flexible, adaptable, accessible, and team oriented.
• Systematic way to optimize efficiency and minimize duplication effort
• Writing skills to prepare accurate and concise reports and memorandums that clearly convey information utilizing appropriate vocabulary and grammar
• Ability to travel to multiple UCLA Health locations.