VP, Practice Management Executive (Digital)

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Job Description

Job Profile Summary

The Vice President of Practice Management leads a strategic business overseeing a portfolio of digital products with varying levels of maturity across geographies, driving enterprise-wide consulting initiatives, client success, and revenue growth. This executive role is responsible for shaping the vision, strategy, and execution of consulting services, fostering innovation, and building high-performing teams that deliver exceptional value to clients and stakeholders.

Key Responsibilities

Strategic Leadership & Vision

• Define and execute the strategic direction of the practice aligned with corporate goals.
• Lead transformation initiatives and drive innovation across consulting offerings.
• Operate with a general management mindset, balancing strategic and tactical priorities.
• Support M&A onboarding, executive escalations, and enterprise-wide initiatives.
• Leverage AI and emerging technologies to enhance implementation and operational efficiency.

Client & Market Engagement

• Cultivate executive-level relationships with key clients and industry leaders.
• Serve as a trusted advisor to financial institutions, guiding them through complex challenges.
• Represent the company at major industry forums, regulatory panels, and thought leadership events.
• Translate technical capabilities into client value through deep understanding of services and product architecture.

Business Development & Growth

• Drive top-line growth through strategic partnerships, new market penetration, and expansion of existing accounts.
• Collaborate with executive leadership and sales teams to develop and execute go-to-market strategies.
• Oversee proposal development, pricing strategies, and contract negotiations for high-value engagements.

Operational Excellence

• Ensure delivery excellence across all engagements, maintaining high standards of quality, compliance, and client satisfaction.
• Align platform and infrastructure investments with service delivery goals.
• Oversee implementation, migrations, and support functions with technical oversight.
• Manage cross-product strategy and ensure alignment with enterprise goals.

Financial & Operational Acumen

• Own the portfolio's P&L, including direct PS revenue and operating expenses.
• Conduct margin analysis and implement cost optimization strategies.
• Lead budget planning, resource allocation, and investment shaping to support growth and profitability.

People Leadership & Influence

• Build and lead a diverse, high-performing leadership team.
• Inspire and motivate teams in dynamic and challenging environments.
• Coach and mentor solution leaders to align with OKRs and drive performance.
• Foster collaboration across solution teams and manage stakeholder relationships effectively.
• Resolve friction and manage conflicts with professionalism and empathy.

Qualifications

• Bachelor's degree: advanced degree (MBA, JD, etc.) preferred.
• 12+ years of experience in digital experience product leadership, financial services, consulting, or related industries.
• Proven track record of leading large-scale consulting practices or business units.
• Deep expertise in regulatory compliance, risk management, and financial institution operations.
• Exceptional executive presence, communication, and negotiation skills.
• Willingness to travel extensively (50%+).

What we offer you

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities

• The chance to work on some of the most challenging, relevant issues in financial services & technology

• A fantastic range of benefits designed to help support your lifestyle and wellbeing

• A work environment that appreciates collaboration, flexibility and respect - while holding everyone accountable to performance

• Relocation assistance

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EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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