Manager, Team Member Well-being Program - Hybrid - 137406

Reporting to the Director of Experience Operations, the Well-being Program Manager is responsible for leading a variety of initiatives, projects, and programs that advance the overall well-being of the UC San Diego Health workforce. The incumbent will be responsible for designing, implementing, and evaluating program elements of the UC San Diego Health Team Member Well-being Program.

This role involves assessing organizational and strategic issues related to workforce well-being and contributes to efforts that promote culture change and improve institutional performance.

Key Responsibilities:

• Develop and implement programs to promote team member well-being, creating a supportive and healthy workplace culture.
• Support team member well-being survey efforts including but not limited to: partnering with vendor on survey deployment, coordinating survey campaign and communications implementation, monitoring and resolving issues, analyzing/ synthesizing data, and presenting to audiences.
• Work with leaders to develop and support the implementation of organizational and departmental well-being improvements.
• Conduct routine local team member well-being needs assessments and foster implementation of action plans to address needs.
• Measure effectiveness of well-being programs and adjust programming as needed.
• Develop and present ad-hoc, quarterly and annual program reports which include key program metrics including participation rates and the program impact on workforce well-being.
• Understand business needs and ensure that systems, both technical and non-technical, can support those needs.
• Promote Employee Assistance Program and act as liaison with vendor for the organization.
• Ensure industry best practices and recommendations are included in program initiatives.

• Nine (9) years of managing employee health and wellbeing programs, employee engagement initiatives, culture change or related experience OR a Bachelor's Degree in organizational design, human resources, business administration, or related area, PLUS five (5) years of related employee engagement experience, including well-being survey design and action plan implementation. Experience should be in medium to large complex organization with workforce of 10,000+.

• Thorough knowledge of the organizational development and effectiveness field, theories, and models to assess, design, and implement customized, strategic organization interventions.

• Demonstrates strong analytical, problem-solving, project planning, and implementation skills.

• Possess strong verbal and written communication and presentation skills.

• Possesses strong consulting, relationship building, and strategic thinking skills. Demonstrates skill consulting to managers and groups at all levels. Ability to coach, facilitate and influence people at all levels.

• Knowledge of the consulting process to effectively lead engagements from inception to conclusion.

• Ability to persuade through both logic and appeal to positive motivations.

• Ability to build effective relationships with stakeholders at all levels of the organization, including experience working directly with senior and executive leaders.

• Demonstrates leadership in managing direct reports, including performance evaluations, goal setting and day-to-day oversight.

• Successfully implemented a team member well-being survey and developed actionable plans based on findings within the past 3 years.

• An advanced degree such as MPA, MPH, MBA, MSW, or MEd.

• Certified Health Promotion Specialist/Certified Health Education Specialist.

• Experience in complex, academic healthcare organization with 10,000+ member workforce.

• Extensive experience in writing and securing grants from federal, state, public and private funding sources to support well-being and health promotion programs.

• Lean Six Sigma Black Belt Certification.

• Must be able to work various hours and locations based on business needs.

• Employment is subject to a criminal background check and pre-employment physical.