Client Facing-Engineer II

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We are seeking a highly skilled and communicative Client-Facing Engineer to serve as the technical bridge between the Data Science and Systems Integration Division and other groups responsible for state-of-the-art scientific instrumentation. This role involves understanding stakeholder needs, leading small teams to deliver tailored technical solutions, and ensuring the successful deployment and continued stewardship of the technology stack in support of the facility's mission. The ideal candidate combines strong engineering expertise, excellent interpersonal, organizational and problem-solving skills and will adopt a pragmatic and agile approach.

Key Responsibilities:

• Collaborate with stakeholders and technical teams to deliver customized, maintainable solutions.
• Maintain detailed documentation of stakeholder requirements, solutions, and project milestones and work with others to ensure timely delivery of projects.
• Act as a facilitator to translate stakeholder requirements into technical specifications and actionable plans.
• Provide support during implementation, testing, and troubleshooting.
• Facilitate demonstrations, training sessions, and technical workshops.
• Gather stakeholder feedback and relay insights to internal teams for continuous improvement.
• Ensure stakeholder satisfaction by proactively addressing technical concerns and questions.
• Utilize agile project management techniques for delivery of projects and mentor engineers in software project management.

Qualifications:

• Bachelor's degree in engineering, computer science, or a related technical field.
• 7+ years of experience
• Experience in a client or stakeholder-facing technical role (e.g., solutions engineer, field engineer, technical consultant).
• Strong communication and presentation skills.
• Some international travel may be required.

Preferred:

• Bachelor's degree in engineering, computer science, or a related technical field plus 10 + years of experience.

Brookhaven National Laboratory is committed to providing fair, equitable and competitive compensation. This is a multi-level role and the full salary range for this position is $106,650.00 - $182,000.00 / year. You will be placed at the level and salary commensurate with your experience. Salary offers will be commensurate with the final candidate's qualification, education and experience and considered with the internal peer group.

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About Us

Brookhaven National Laboratory (www.bnl.gov) delivers discovery science and transformative technology to power and secure the nation's future. Brookhaven Lab is a multidisciplinary laboratory with seven Nobel Prize-winning discoveries, 37 R&D 100 Awards, and more than 70 years of pioneering research. The Lab is primarily supported by the U.S. Department of Energy's (DOE) Office of Science. Brookhaven Science Associates (BSA) operates and manages the Laboratory for DOE. BSA is a partnership between Battelle and The Research Foundation for the State University of New York on behalf of Stony Brook University. BSA salutes our veterans and active military members with careers that leverage the skills and unique experience they gained while serving our country, learn more at BNL | Opportunities for Veterans at Brookhaven National Laboratory.

Equal Opportunity/Affirmative Action Employer

Brookhaven Science Associates is an equal opportunity employer that values inclusion and diversity at our Lab. We are committed to ensuring that all qualified applicants receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a veteran, disability or any other federal, state or local protected class. BSA takes affirmative action in support of its policy and to advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities. We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. *VEVRAA Federal Contractor

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