Family Services Specialist - 136795

The Family Services Specialist (FSS) at Lifesharing is primarily responsible for supporting grieving families in a hospital setting faced with end-of-life decisions and facilitating organ and tissue donation discussions with potential donor families. The FSS provides emotional support to potential donor families and develops a collaborative plan to discuss organ and tissue donation options for their loved one. The FSS leads the donation conversation and continues to work with the donor family throughout the donation process by completing all donation-related paperwork, providing end-of-life support, and serving as a liaison to the hospital for social services needs.

Additionally, this position will serve as a liaison for transferring authorized donors to centralized donor recovery units. The FSS will facilitate the transfer and be a resource for the family throughout the donation process.

This position requires a high level of emotional intelligence, self- awareness, maturity and genuine compassion for others. Must be able to confidently walk into and remain calm during challenging and uncertain situations.

Lifesharing provides services 24/7 requiring this position to participate in a call schedule rotation including nights, weekends, and holidays.

• Graduation from college with a major in an applicable natural science plus, and/or equivalent combination of experience/training.

• Four (4) or more years of experience in the organ and tissue donation field or related health care field.

• Experience working with families in grief and/or crisis situations.

• Ability to work variable shifts, variable work locations, holidays, weekends, and overtime when required. Participate in on-call rotation.

• Possess the personal characteristics of professionalism, commitment to high standards, discriminating judgment and high level of ethics.

• Demonstrated self-starter who is accountable and meticulous in details.

• Ability to work both independently and in a team setting while exercising initiative and sound judgement.

• Demonstrated ability to utilize computers and Microsoft Office Suite.

• Excellent written and verbal communication skills.

• Bachelor's Degree in Life Sciences, Social Sciences, Pastoral Care, or related field
• Proficiency in written and spoken Spanish.
• Knowledge of organ and/or tissue donation.
• Working knowledge of navigating and charting in electronic medical records.
• Familiarity with medical terminology.

• Must be able to work flexible hours, frequent overtime, and provide on-call coverage to area hospitals.
• Must be able to work various hours and locations based on business needs.
• Employment is subject to a criminal background check and pre-employment physical.

If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.

If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable.

UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn Center in the county, and and dozens of outpatient clinics. We invite you to join our team!

Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.

To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.

UC San Diego Health maintains a marijuana and drug free environment. Employees may be subject to drug screening.